Front Desk Night Audit

Who you will be working for:

At OTH Hotels Resorts we strive on a daily basis to ensure the working environment is one of encouragement and appreciation to provide an optimal Team Member experience by working together to ensure success for both the hotel and the Team Member. By working together, we pass our success along to the Team Member in the form of incentives, a transparent and trustworthy environment, training, and room for growth.

Benefits

We are committed to a comprehensive team member benefit program that helps our team members stay healthy, feel secure, and maintain a work/life balance. As part of this commitment, we constantly strive to offer you a range of Benefit Plans to help you focus on improving and maintaining your health. 

•  Competitive Wages and Incentive Plan
•  On Demand Payment 
• Opportunities for Advancement 
•  Complimentary Meals  
• Medical, Dental and Vision Insurance 
• Flexible Spending Accounts
•  401(k) Retirement Plan with Company Match 
• Paid Vacation, Personal and Sick Days 
• Six (6) Paid Holidays 
• OTH Hotels Resorts and Brand (if applicable) Hotels Discounts 
• Life and AD&D Insurance Short Term and Long-Term Disability Insurance 
• Voluntary Accident, Critical Illness and Hospital Indemnity Insurance 
• Referral Bonus

What you will be doing

BASIC FUNCTION: The Front Office Night Audit is to provide friendly, efficient registration, guest settlement, and information to all guests, fellow employees and visitors.  The Night Audit will also prepare all night clerks reports, as well as prepare for the following shift.

QUALIFICATIONS: EDUCATION, KNOWLEDGE, TRAINING, & WORK EXPERIENCE

High school graduate or equivalent.Two years of college education preferred

Accounting experience is a plus

Experience in a service industry, hospitality preferred

Professional verbal and written communication skills

Proficient computer skills

Demonstrate decision-making skills/manager stressful situations

Strong interpersonal skills

Demonstrate ability to multitask

Overnight shift/flexible availability

ESSENTIAL FUNCTIONS/RESPONSIBILITIES:

Ensure proper check -in/check-out process is completed efficiently

Thoroughly complete all guest transactions

Promote and sell special hotel programs. Solicit guest feedback

Complete all night clerk reports, and responsibilities

Follow set procedures on closing of daily reports for all outlets

Communicate all pertinent information to the Front Office Managers/Supervisor and hotel leaders

Balance daily credit card posting and transmit through company systems for settlement

Notify proper outlets when discrepancies arise. Follow up with the Front Desk Managers/Supervisor and/or hotel leaders and document the situation

Be knowledgeable of all emergency procedures and hotel policies.

Perform all activities in a professional manner and in accordance with company policies

Interact with hotel staff in a professional manner, assisting other department when necessary.

MARGINAL FUNCTIONS:

Cross training in PBX, concierge, and bell podium coverage.

Assist other departments as needed.    

The Hyatt Centric Arlington, Managed by OTH Hotels & Resorts is an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, genetic information, pregnancy, or any other protected characteristics outlined by federal, state or local laws.

The policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training and apprenticeship.

The Hyatt Centric Arlington makes hiring decisions based solely on qualification, merit, abilities and current business needs

Individual compensation packages are based on various factor unique to each candidate, including skill set, experience, qualification and location.