Chief Steward

Description

A Chief Steward trains, supports, and motivates the Back of House Team to deliver an excellent Guest and Member experience while managing cleaning schedules, moving and storing necessary equipment, and observing safety guidelines.

What will I be doing?

As a Chief Steward, you are responsible for training, supporting and motivating the Back of House Team to deliver an excellent Guest and Member experience. A Chief Steward will also be required to manage cleaning schedules, observe COSHH and Hilton Hotel Health and Safety Manual guidelines, and ensure that machinery is operated properly, efficiently, and is moved, stored, and available when needed. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Run the Back of House Department efficiently and to consistent high standards
• Manage, train and develop the Back of House team
• Ensure Back of House areas are maintained to the highest cleanliness standards and cleaning schedules are followed and completed
• Ensure the flow and supply of operating equipment's meets bar, banqueting and restaurant requirements
• Oversee the cleanliness of all food and beverage outlets and the Team Restaurant
• Ensure the Stewarding Team has full knowledge and understanding of compliance regulations as they effect sanitation and hygiene, as set by internal and local legal requirements
• Identify and develop new revenue opportunities
• Work with the banqueting functions to ensure the accurate and timely preparation of individual plates/orders
• Observe guidelines when handling hazardous substances and comply with all aspects of Health and Safety requirements
• Report faults, misused or damaged equipment issues to the Back of House Manager, Head Chef, and/or Maintenance Manager
• Ensure machinery is operated properly, efficiently, safely and in accordance with the Hotel Health and Safety Manual
• Assist in the location, movement and storage of operational equipment
• Assist in the stock take of equipment and other items as required
• Work with all departments to ensure items that are required for service are available when needed
• Ensure team members adhere to all Health and Safety and Hygiene Regulations
• Carry out any other reasonable task set by the Hotel's Management

Requirements

What are we looking for?

A Chief Steward serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Good organisational and planning skills
• Good communication skills
• Ability to work under pressure
• Ability to work on their own or in teams
• Flexibility to respond to a range of various work situations
• A passion for building excellent relationships with colleagues

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• A high school certificate or equivalent and any other related qualifications
• Previous experience in supervisory role
• Experience in hotel / leisure industry

What will it be like to work for Hilton?

The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World’s Best Workplaces.

We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members’ unique perspectives and voices—along with those of our Guests, Owners, Suppliers, and Partners—to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.