Director of Outlets

Join our vibrant team in the heart of Nashville!

Looking for an exciting career opportunity in Music City? Look no further! We are currently seeking a talented and motivated individual to join our team as the Director of Outlets at our Hilton BNA Nashville Airport Terminal location.

As the Director of Outlets, you will be responsible for managing all restaurant operations and staff on a daily basis. You will work closely with our food and beverage/culinary management team to ensure the successful execution of all restaurant operations. Your main goal will be to continually improve guest and employee satisfaction and maximize the financial performance of our outlets.

Director of Outlets Responsibilities:

• Overseeing all food and beverage personnel, including, kitchen staff, and all outlet employees.
• Serve as Leader of department in the absence of the Director of Food an Beverage .
• Helping create and editing menus.
• Ordering ingredients and beverages.
• Keeping a record of income and expenses.
• Talking to customers to receive feedback on their service.
• Opening and or closing the restaurant daily.
• Monitoring employee performance and conducting regular evaluations to help improve customer service.
• Collecting payments and maintaining records of the department.
• Resolving issues regarding hotel services, amenities, and policies.
• Organizing activities and assigning responsibilities to employees to ensure productivity.
• Creating and applying a marketing strategy to promote the hotel’s services and amenities.
• Coordinating with external parties, including suppliers, and conference planners.
• Evaluating hotel performance and ensuring compliance with health and safety rules.
• Partaking in financial activities, including setting budgets for the outlets

Director of Outlets Requirements:

• Minimum of 4 years experience  food and beverage supervisory role.
• Food service management degree may be advantageous.
• Excellent communication skills.
• Ability to work long hours.
• Strong working knowledge of related computer software, including restaurant management software.
• Excellent customer service skills.

Benefits

• Hotel and other Travel discounts
• Medical
• Dental
• Vision
• Life Insurance
• Supplemental Insurance
• Long/Short Term Disability
• 401-K
• Professional Development Opportunities
• Competitive Compensation plus incentives!