Photo of Hilton Cairns, Cairns, Queensland, Australia

Steward

Hilton Cairns

34 Esplanade
Cairns, Queensland 4870
Australia

262 Room Hotel
Géré par Hilton
Sauvegarder
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Temps plein

Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.  

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.  

A Stewarding Supervisor under the general guidance of the Executive Chef, oversees and supervises all aspects of stewarding operation during a shift, in adherence to Hilton policies and procedures. This role ensures that the cleanliness, hygiene and sanitation of all kitchen areas, equipment and utensils are maintained in accordance to established quality standards. 

What will I be doing? 

As the Stewarding Supervisor, you will be responsible for performing the following tasks to the highest standards: 

  • Maintain a high customer service focus with customers in mind.  
  • Possess a positive attitude, take responsibility and initiative to resolve issues and communicate clearly with customers and colleagues.  
  • Responsible for guiding the stewards in their jobs. 
  • Assist the Executive Chef to control and analyze on an on-going basis the cleanliness of kitchen areas, banquet rooms (back of the house), equipment and utensils, operating and cleaning supplies, as well as team members’ payroll, related costs, breakage and loss. 
  • Provide sufficient cleaning supplies and equipment which are in accordance with sanitation standards and in good condition to the outlets and kitchen sections, for stewarding operation during a shift. 
  • Responsible for the results in implementing the cleaning schedule. 
  • Take daily inventory and make requisition of cleaning supplies.  
  • Responsible for the proper handling and maintenance of all equipment in the kitchen, storing and safekeeping all flatware, glassware, hollowware, utensils and related equipment. 
  • Maintain and update the steward operating manual, chemical charts and cleaning charts for the team’s reference. 
  • Prepare and monitor the requisitions of all chemicals and equipment. 
  • Conduct and prepare the monthly operating equipment inventory. 
  • Report and monitor the breakage and loss report for operating equipment. 
  • Keep the storeroom in order. 
  • Maintain the polishing machine and the deoxidizing bath in perfect order. 
  • Operate and maintain the automatic dish-washing machine and other cleaning equipment. 
  • Provide the restaurants with sufficient dishes. 
  • Clean the floor and the tiles in the kitchen, corridors and stewarding areas. 
  • Assist the Executive Chef to check that all areas of the kitchen, staff restaurant, and storerooms are up to sanitation standards. 
  • Complete the FSMS checklist in preparation for service.  
  • Check reservations for the day, ensure that the team is aware of busy areas in the operation.  
  • Perform all duties and responsibilities safely for yourself and others in the workplace.   
  • Assist Waiters, Bar Attendants and Kitchen team members where required. 
  • The Management reserves the right to make changes to this job description at its sole discretion and without advance notice. 
  • Carry out any other reasonable duties and responsibilities as assigned. 

    Requirements

    What are we looking for?

    A Stewarding Supervisor serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:  

  • At least 3 years working experience in a 5-star category hotel. 
  • Minimum of 2 years as a Stewarding Team Leader in an international brand hotel.  
  • Possess a valid health certificate. 
  • Knowledgeable of opening hours for restaurants and hotel outlets. 
  • Capable of training and motivating team members. 
  • Able to set priorities to complete tasks in a timely manner. 
  • Able to work in a moist, hot and sometimes loud environment. 
  • Knowledgeable in HACCP. 

    What will it be like to work for Hilton? 

    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! 

    • Publié Le 19 Septembre 2024

    Hilton Cairns

    At A Glance

    Boasting a great waterfront location and surrounded by lush greenery, Hilton Cairns is the perfect base from which to explore the diverse wonders of this unique region. Our modern rooms and suites are luxurious oases of comfort and convenience, while our recreational amenities provide plenty of fun things to do. Culinary indulgence awaits you in our acclaimed restaurants, and the hotel’s spectacular scenery is a perfect backdrop for any event.

    Our wide range of meeting spaces is perfect for small gatherings as well as gala events for up to 350 guests. Overlooking Trinity Inlet and the mountain, our Waterfront Terrace makes an ideal venue for special occasions. All meeting rooms are located on the same floor and many boast natural light.

    • Wonderful waterfront location just 10 minutes from Cairns Airport
    • Close to Cairns Convention Center, Reef Fleet Terminal and shopping
    • 7 meeting rooms for 2-300 with WiFi and 24-hour business center
    • Outdoor pool, gym, spa and a short drive to local tennis and golf
    • Versatile dining venues with great views and al fresco options

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