Dock Master

Opportunity: Dock Master

Manage all aspects of dock operations and staff in accordance with established guest service and sustainability standards.

Essential Job Functions

• Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.  
• Direct, move, assist, and securely moor vessels to dock.
• Facilitate and assist in coordinating the arrival and departure of vessels.
• Monitor and coordinate docking.
• Control traffic along waterway.
• Watch for and alert people of dangerous situations (i.e. wakes, commercial traffic, etc.).
• Meet daily with staff to facilitate the day’s activities.
• Maintain updated knowledge of nautical products, industry trends, and methods.
• Work with both offshore and backcountry charter boat captains in addressing any issues related to slip rental, billing, or maintenance. 
• Maintain accurate records, both paper and electronic, related to billing, inventory, work orders and hours worked.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Position Requirements

• 1 to 3 years of related experience.
• Boat handling experience and knowledge of nautical terminology referred.
• CPR and or lifeguard training a plus.

Work Environment and Context

• Work schedule varies and may include working on holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 75 pounds, bending and reaching, stooping, kneeling, or crouching.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It