Director of Human Resources

Job Summary

"It's Not How We Work, It's How We Live"

We are currently auditioning for a Rock Star leader to fill the spot in our band for Director, Human Resources at the Hard Rock Hotel San Diego.  At Evolution Hospitality, the Lifestyle hotel division of Aimbridge Hospitality, we're passionate about individuals who are unafraid to test new ideas, to shed their ego for the good of the company, and to always strive to make it better than it was before.  Talented and exceptional people who love what they do. Come grow with us, we look forward to receiving your application.

Hard Rock Hotel San Diego: As authentic, passionate, cultured and unpredictable as music itself.

Located in the historic Gaslamp Quarter, at the epicenter of San Diego nightlife, Hard Rock Hotel San Diego is where rock star service meets urban chic design with every amenity – the perfect antidote to the plain vanilla hotel experience – from world-famous Nobu restaurant to renowned bars 207 and Float. With 420 amazing guestrooms, including 176 suites – one designed by the Black Eyed Peas – Hard Rock Hotel San Diego is the ultimate destination for a one-of-a-kind vacation experience in a city and setting unlike any other.

Backstage, green rooms and red carpets. Uniforms designed by a rock star. Hard Rock's team is as passionate and authentic as rock itself. Our mission is to serve from the heart: An entourage of team members committed to working with the best, being the best, and delivering an experience guests will talk about for years to come. After all, this is Hard Rock and the ordinary and staid will not do.

The Opportunity

Are you ready for the next step in your career? There is incredible growth opportunity in this position for someone who is flexible, intuitive, has great judgment and takes initiative. This position is responsible for broad HR strategies, as well as the day-to-day business of hospitality management. This position requires hotel HR management experience. If you kick ass at what you do, and have a true passion for service and music, separate yourself from the crowd and be noticed. Why consider joining this team? You may have reasons of your own, but we'd like to present a couple for your consideration:

• Upscale but not uptight, Hard Rock Hotel San Diego is a market leader in the Downtown Gaslamp Quarter. Trendy, hip and sophisticated with a location to die for, Hard Rock Hotel is, unquestionably, one of San Diego's coolest hotels.
• The truly talented team you'll be working with is uniquely qualified for Hard Rock and every member is seriously engaged and passionate about being a part of the Hard Rock crew. The energy at this hotel resonates in every aspect and particularly in the passion of its employees.

Responsibilities

As the Director of Human Resources, you will partner with the property leadership team, acting as a trusted advisor.  You'll help the organization meet business goals and objectives by understanding the business needs, objectives, and challenges and by providing appropriate consultation and guidance.   In addition, this individual acts as a cultural ambassador for our team members and a servant leader and coach for our leaders.  They combine the desire to authentically care for others with their human resources technical knowledge. 

• Helping the Leadership Team reach their full potential by providing learning opportunities, consultation services and individual coaching for personal growth and development
• Supporting the local execution of corporate programs/communications that will impact our people (i.e. recognition, development, benefits, etc.)
• Participate in the planning and promotion of associate engagement activities  ​
• Assist with ensuring that internal communication is in alignment with Evo’s culture and guiding principles​
• Assist with instilling confidence and trust with leaders helping them grow as servant leaders and foster psychological safety with ongoing micro-learnings
• Proactively evaluating work processes and standards. Identifying methods for increasing efficiency or effectiveness, and responding proactively to any needs that have arisen
• Effectively leveraging (as appropriate) corporate support for consistency in approach behind implementations and efficiency in execution
• Collaborating with and providing guidance and assistance to the leadership and management team on all human resource issues including workforce talent management, recruitment, associate relations, performance management, and legal requirements
• Planning and managing the recruitment, interviewing, hiring and orientation processes to maintain staffing levels with qualified individuals
• Working with employees of all levels to resolve associate relations issues by advising management regarding employment law and compliance, coordinating investigations and recommending the appropriate next steps and/or corrective action
• Coaching supervisors and managers in managing employee performance issues
• Approach all encounters with guests and Associates in an attentive, friendly, courteous and service oriented manner
• Direct and supervise Human Resources team
• Prepare and maintain Human Resources budget
• Maintain thorough and current knowledge of all Human Resources/Associate regulations and laws, and ensure that the property is in compliance
• Participate in EEO, Unemployment, Wage & Hour, Worker's Compensation, OSHA, ADA, Immigration and Naturalization Service hearings.  Implement policies and programs to guarantee compliance

Qualifications

• Minimum of 3+ years of Director leadership experience is required with a minimum of 3 years hotel HR experience
• Exposure to the standard HR competencies, including compensation, employee relations, benefits, staffing and training
• Extensive knowledge of current training strategies, methods and materials
• Strong presentation and facilitation skills
• Experience developing and conducting employee training
• Ability to handle multiple and changing priorities in a professional manner
• Ability to objectively coach employees and management through complex, difficult and emotional issues
• Must possess strong communication and listening skills, excellent speaking, reading and writing skills
• Ability to handle complex issues encountered using knowledge acquired through training and experience
• Demonstrated ability to gain the trust and confidence of managers and employees and influence the organization
• Ability to diagnose organizational issues and implement creative solutions
• Analytical skills with demonstrated ability to translate data to insight and then into action
• Ability to research and analyze different types of data information
• Multiple language abilities preferred, fluency in English required and Spanish desired
• Proficient skills using Microsoft Office products is required
• Must be able to work with and understand financial information and data and basic arithmetic functions.

Additional Information

If you're passionate about making a difference and leading our Human Resources Department, we would love to hear from you. Join us and help cultivate an engaging, inclusive, and supportive work environment for a workforce responsible for providing guest experiences that ROCK.