Guest Service Agent

As Guest Service Agent, you will be a member of our dynamic TEAM providing outstanding customer service, and delivering an exceptional experience to every guest at our hotel.  

In this role you will welcome guests, manage their information, distribute keys and assign rooms, and answer any general inquiries to ensure they have an excellent stay with us. 

TEAM Culture:

Our TEAM culture motivates and encourages each individual member to achieve “MORE” in daily life and prosper in their career with company that values them. Our hope is that each day you'll uncover new reasons to love what you do!

T.E.A.M = Together Everyone Achieves More

Advancement Opportunities and Professional Career Path:

Professional Career Path 

• Front Office Supervisor • Assistant Front Office Manger • Front Office Manager

Are you looking to plant your roots, be a part of a TEAM that feels like family, and grow your career within a prospering establishment who invests in their associates?

Our Management Development Program is a perfect way to get you to the next level! The MDP Program takes our top talent of today and creates the leaders of tomorrow, YOU could achieve a management opportunity in less than one year! What’s Your More?

TEAM Benefits:

• 401k
• Health/Dental/Vision/Life/Voluntary Insurance
• Management Development Program
• Team and Travel Discounts
• Vacation/Well/Holiday Pay
• Career advancement opportunity
• Referral Bonus Program
• We are conveniently located within walking distance from Government Plaza and multiple public transportation stations for easy commuting

Full-Time positions are benefits eligible including time off, travel discounts, medical and other insurance options are also available. 

Travel Discounts- With multiple brands and thousands of locations around the world, TEAM are eligible for special travel discounts and sometimes even F&B discounts! Get away to relax, visit family or see the World!

Requirements:

• Must have prior Hyatt or luxury brand hotel experience or in a similar role
• Must be able to work weekends
• Have excellent English communication skills and able to read, write and speak fluently