Account Manager, Area Sales Office, Remote

Description

Part Time - Work from Home position in Brisbane or Perth!

What will I be doing?

In your new role you will be responsible for developing and expanding current existing accounts while building relationships with continuing and new customers. 

• Working with a small team, all selling and achieving set sales targets for an expanding portfolio – currently for 24 hotels within Australasia.
• Researching potential customer’s needs to maximise potential and conversion
• Communicating with hotel based sales team any customer requests
• Contracting and completing RFP’s for requested hotels
• Understand current corporate market conditions and competitor set in each city
• Arranging tours of inspections with hotel sales teams as required
• Handle all telephone calls in a professional manner and demonstrate high standards of customer service at all times
• Seek proactive opportunities to increase sales and conversions with the team
• Build strong relationships with customers to fully understand their needs
• The ability to be flexible and change as needed

What are we looking for?

• Excellent interpersonal, verbal and written communication skills are required
• Proficiency with Microsoft Word, Excel and Outlook computer programs and confidence in your ability to quickly adapt to the use of hotel and sales software systems
• Fluent in the English language in order to communicate professionally with guests and team members, both in person and over the telephone
• A passion for delivering exceptional guest experiences
• Exceptional rapport building skills with both customers and your sales and support team
• A proven ability to close sales
• An outgoing and positive personality
• Be highly organised, able to work independently and have strong administration skills

It would be advantageous for you to demonstrate the following capabilities:

• Demonstrated experience working in sales with set targets
• Knowledge of the Sales Force / Delphi FDC sales software system

As a Hilton team member, you can expect to receive:

• Comprehensive training and support for your new role
• Team member only discount global Hilton room rates
• Discounts of up to 50% on products and services in participating Hilton outlets
• Access to Hilton University training, offering more than 3000 learning programs
• Career development planning opportunities