Sales Planning & Optimization, Manager - National Sales Office Thailand

Description

Sales Planning & Optimization, Manager - National Sales Office Thailand

Responsibilities

Support the individual team leaders in goals setting, and support the team to hit key milestones to increase acquisition and activation. Build and help to standardize business reporting for strategic analysis and internal business review. Provide recommendations and take actions based on strategic objectives, forecast or performance metrics. Enhance sales productivity by enabling the team to work smarter by simplifying processes and evaluating new tools. Create and maintain documentation on sales processes, policies, and relevant sales training materials and assist with on boarding new sales talent. Design and produce high-quality presentations that align with the company's brand guidelines and sales objectives. This includes selecting appropriate formats, templates, and visuals to make complex information easily understandable. Identify and eliminate sales process challenges and inconsistencies. Own the end-to-end process of tracking the sales funnel and operational metrics and delivering regular insights to the business; define and deliver techniques to improve the funnel performance for sales management. Champion Delphi.FDC / Salesforce administration and project prioritization. Produce and review actionable and accurate sales reporting and tools for stakeholders. Partner with sales team members to refine lead qualification process, analyse and report on campaign performances with reporting and dashboards. Gather and incorporate industry insights, market trends, and customer feedback into presentations to strengthen the sales narrative and address potential client concerns. Refine customer segmentation, assist with portfolio management, and help create a plan to enhance renewal and upsell processes. Stay abreast of the latest presentation software, tools, and techniques to continuously improve the quality and impact of sales planning & optimization.

Requirements

Skills required:

Demonstrated success in a sales operations, business operations, or similar role. Ability to understand high-level sales strategies, translate them into system and process requirements, and ensure local execution and business impact. Analytical and demonstrated ability to extract key business insights through data analysis. Proven Delphi.FDC / Salesforce subject matter expert with experience creating reports, optimizing processes, training new hires, managing dashboards, and more. Ability to manage multiple priorities and tasks; proven strong organizational and project management skills in a fast-paced environment.

Experience:

Track record in driving change and removing hurdles in fast growth organizations by working cross-functionally with Marketing, Finance and IT. Excellent written and verbal communication skills, including presenting to senior level executives Agile, self-starter who can work independently and collaboratively. Strong visual design skills, including the ability to use presentation software and basic graphic design tools. Advanced Microsoft Excel skills with a strong understanding of Delphi.FDC / Salesforce, and/or other CRM applications.

Qualifications:

Bachelor’s degree in a hospitality or technical-related field. Experience in sales operations and/or business systems preferably in a hospitality setting.