Welcomes all guests at registration, checkout all guests in a professional manner. Assists in accurate completion of night audit processes, report packets and daily sales report. Assists guests with amenity delivery as needed. This position pays between $18.00 per hour to $20.00 per hour based on experience.
Responsibilities
Ensure prompt and accurate delivery of night audit report packs
Keep a log of all guest requests and ensure requests are completed in a timely manner.
Deliver amenities, faxes and packages to guest rooms as directed by the Night Manager.
Assist guests with luggage and valet parking services as directed by the Night Manager.
Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information.
Audit, balance and prepare, verify and report on room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports
Protect the assets of the property.
Follow policies and procedures in training manuals and employee handbook.
Any and all reasonable requests of management
Qualifications
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Pacific Palms Resort is the only full-service luxury golf and conference resort in Los Angeles County. Our glorious hilltop location set against the majestic San Gabriel Valley Mountains, many guest activities and on-site entertainment makes Pacific Palms Resort unique even in the Los Angeles resort and spa hotel circle.
Our Los Angeles Area Golf Courses
Make your stay at Pacific Palms Resort complete, with a round on one of our championship golf courses! This is the ultimate compliment to everything else our resort offers, though the courses are well-known outside, as some of the finest in California. In fact, they have been a regular destination of the best golfers for more than 40 years, giving us a reputation as one of the best rounds you can find near LA.
Dining with a view, at Pacific Palms Resort
You may have realized that Pacific Palms Resort has quite a bit to offer. In fact, our luxury resort is almost a complete world of benefits for our guests, including golf and spa options. But you can’t enjoy all this, or anything else, on an empty stomach! That’s why our luxury resort also includes one of the best restaurants in the City of Industry, CA. Red Restaurant and Bar’s fine California style dining stands in contrast to what you’d expect from most resorts: we confidently invite you to bring friends and significant others alike for a dining experience that will satisfy everyone and enjoy the expansive outdoor seating area with spectacular views!
Weddings
Located in the stunning San Gabriel Valley, our Los Angeles County wedding venues will make the wedding of your dreams a reality. Our exceptional wedding specialists and event planners will work with you to ensure no detail is overlooked and that your ceremony and reception is picture-perfect. Don’t just take our word for it, take a look at our photo gallery to see the exceptional and flawless weddings we’ve had the pleasure of hosting. What kind of wedding do you have in mind? Simple or opulent, Pacific Palms Resort’s 650-acre property includes a selection of indoor and outdoor locations ranging from a romantic garden gazebo to our 12,000 square foot elegant Majestic Ballroom.