Photo of Bally’s Quad Cities Casino & Hotel, Rock Island, IL

Beverage Server - Oculus Bar

Bally’s Quad Cities Casino & Hotel

777 Bally Blvd.
Rock Island, IL 61201

Casino & Hotel
Géré par Bally’s Corporation
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Temps plein

Description

About Bally's

Bally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain.

A career with Bally's means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So, if you want to be challenged in an exciting and fast-paced environment, this is the place for you.

Job Summary

As a Beverage Server, you will ensure excellent guest service when serving beverages to customers in a timely manner, consistent quality beverage products, and favorable/fun gaming. This position's starting wage is $9, plus tips.

Essential Functions
  • Develops, maintains a Service Culture that ensures the delivery of Superior internal/external guest service by all team members.
  • Ensures department adheres to all regulatory, departmental and company policies and procedures.
  • Responsibilities include taking orders from guests and returning these orders in a timely manner and correctly according to order given.
  • Ensure alcohol is served according to the company alcohol policy.
  • Responsibilities include keeping work areas and guest’s common areas clean and organized.
  • Responsibilities include having knowledge of guest limitations related to alcohol service and company / state policy and procedures regarding those limitations.
  • Responsibilities include ensuring the safety and security of team members and guests.
  • Use daily maintenance of all bar equipment and POS systems.
  • Ensures department adheres to all regulatory, departmental and company policies and procedures.
  • Knowledge of all promotions and events.
  • All other duties as assigned.
Qualifications
  • High School graduate or equivalent.
  • Excellent customer service skills.
  • Must be able to successfully complete TIPS trained and receive a Basset Card.
  • Excellent written and verbal communication skills.
  • Read, write, speak, and understand English.
  • Able to work flexible shifts
Physical Requirements
  • Physically mobile with reasonable accommodations.
  • Must be able to lift heavy objects (up to 40#), stretch, bend, stoop and standing for long periods of time.
  • Knowledge of all bar equipment usage, Alcohol Beverage Control regulations, and gaming laws.
  • Ability to professionally handle situations that may arise due to intoxicated guests.
  • Respond to visual and aural cues.
  • Operate in mentally and physically stressful situations
Environmental Working Conditions

The work environment contains bright lights, loud noise, and stressful situations.

What’s In It For You
  • Competitive wages with annual performance reviews
  • Comprehensive health coverage plan that includes medical, dental, and vision
  • 401(K)/ Company Match
  • Access Perks and Childcare discounts

The above description denotes some of the specific characteristics which are necessary to perform the principal functions of the job and are not intended to be a description of all work requirements that may be inherent in the position.

***Pass a company background investigation***

***Must be 21 years of age***

Publié Le 24 Décembre 2024

Bally’s Quad Cities Casino & Hotel

Bally’s Quad Cities Casino & Hotel is located in Rock Island, Illinois. The 42,000 sq. ft. casino features almost 800 slot machines, and 13 table games that include Blackjack, Roulette, Craps, Ultimate Texas Holdem, Mississippi Stud and Three Card Poker and a live Poker Room. 

The hotel offers 205 rooms with 11 luxury suites; an Events Center, six food & Beverage venues (four restaurants and two bars), including a Buffet, Cafe, Sportsbook & Bar and two entertainment venues - a nightclub and an event center..

Bally’s Corporation is a global casino-entertainment company with a growing omni-channel presence. It currently owns and manages 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and has access to OSB licenses in 18 states. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, online gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.

With 10,600 employees, the Company's casino operations include approximately 15,300 slot machines, 580 table games and 3,800 hotel rooms. Upon completing the construction of a permanent casino facility in Chicago, Bally's will own and/or manage 15 casinos across 10 states. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana. Its shares trade on the New York Stock Exchange under the ticker symbol "BALY".