Public Area Attendant (PM Shift)

Summary:                         

• Maintains the cleanliness of all public area space in accordance with hotel standards. 

HOTEL VALUES:  

This description of responsibilities is simply intended to provide basic guidance to outline a minimum standard of performance. 

The hotel values a LOU attitude, where an employee is encouraged to Lead, take Ownership and deal with situations of all kinds with a Sense of Urgency.  While this document describes the general nature and level of work being performed by people assigned to this job, we encourage and expect our team to go above and beyond the minimum standards at all times to show concern and care for the guest, co-workers, and managers.  The hotel believes in a culture where team members help each other and work together in an environment where the most important task is providing exceptional service to guests, at all times. 

As a result, this is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of people in this job. 

Job Description:  To work as a member of the housekeeping team maintaining the public areas, maintaining a high standard of cleanliness in all lobby, restrooms, hallways, phone banks, and general front of the hotel.  The essential duties and responsibilities include the following (other duties may be assigned):

• Moves and arranges furniture in public areas.
• Polishes metalwork.
• Cleans rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, offices, pool deck, fitness room, entrances, and other work areas.
• Sweeps, scrubs, waxes, and polishes floor.
• Cleans rugs, carpets, upholstered furniture, and draperies.
• Washes walls, ceiling, and woodwork.
• Washes windows, door panels, mirrors, and sills.
• Empties trash receptacles and empties and cleans ash urns.
• Transports trash and waste to the disposal area.
• Replenishes bathroom supplies.
• Delivers guest request. 
• Other duties may be assigned.

Qualifications:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  

Education and/or Experience:

• Previous experience in a similar position is preferred.

Language Skills:  Must be able to communicate clearly with guests, customers, supervisors, and fellow employees.

Reasoning Ability: Must be able to make appropriate judgments regarding the process of cleaning public areas.

Certificates, Licenses, Registrations: N/A

Physical Demands: Must be able to push/pull/lift up to and including 50 lbs.  Must have the ability to clean public areas effectively.  Job frequently requires reaching, standing, walking, and crouching.

Hours:  Due to the seasonal nature of the hospitality industry, and the fact that the hotel provides guest services 24 hours a day, 7 days a week, any employee may be required to work rotating shifts, night shifts, and/or overtime.  Also, depending on the season, hours may be reduced at any time.