Catering Sales Manager

We pride ourselves on delivering memorable events and providing top-notch service to our guests. As we continue to expand our catering services, we are seeking a dynamic and experienced Catering Sales Manager to join our team.

Position Summary:

The Catering Sales Manager will be responsible for driving catering sales and ensuring the successful execution of events within our hotel. This role requires a highly motivated individual with a strong background in sales, excellent communication skills, and a passion for delivering exceptional customer service.

Key Responsibilities:

1. Sales Development:

• Identify and target new business opportunities to generate catering sales.
• Build and maintain strong relationships with clients, event planners, and local businesses.
• Collaborate with the marketing team to develop promotional strategies to increase catering sales.

1. Event Coordination:

• Work closely with clients to understand their catering needs and customize offerings accordingly.
• Collaborate with the culinary team to create tailored menus for events.
• Ensure seamless coordination and execution of catering services during events.

1. Contract Negotiation:

• Prepare and negotiate catering contracts, ensuring terms and conditions meet both client and hotel requirements.
• Provide clear and detailed proposals to clients, outlining services, pricing, and terms.

1. Financial Management:

• Develop and manage catering budgets, ensuring profitability and cost-effectiveness.
• Monitor and report on sales performance, providing regular updates to the leadership team.

1. Customer Service:

• Act as a liaison between clients and internal teams to ensure client expectations are met or exceeded.
• Handle customer inquiries, concerns, and feedback with a focus on customer satisfaction.

Qualifications:

• Bachelor’s degree in Business, Hospitality, or related field.
• Proven experience in catering sales, preferably within the hotel industry.
• Strong negotiation, communication, and interpersonal skills.
• Detail-oriented with excellent organizational and multitasking abilities.
• Familiarity with local market trends and competition.

Benefits:

• Competitive salary and performance-based incentives.
• Health, dental, and vision insurance.
• Opportunities for professional development and career growth.
• Employee discounts on hotel services and amenities.