Security Captain

Description

Why Bally's?

Bally’s Corporation is one of the world’s leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain.

A career with Bally’s means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So, if you want to be challenged in an exciting and fast-paced environment, this is the place for you!

The Role Security Captain

Responsibilities

• Assume the role of Security Director and/or Manager in his/her absence.
• Assign specific duties to security officers.
• Schedule, direct, and supervise all employees assigned.
• Promote and enforce all of Twin River Casino’s policies and procedures for an effective operation.

• Maintain proper floor procedures.
• Prepare necessary incident reports.
• Provide excellent guest service.
• Issue and inspect keys, radios, and equipment.
• Scrutinize all reports for investigative completeness and correctness.
• Respond to all emergency calls.
• Direct all emergency incidents until relieved by emergency responders with statutory authority.
• Administer and record all data entry of self-exclusions during a scheduled shift.
• Participate with dispute resolutions and make the final determination on guest ejections.
• Administer department policies, procedures, objectives, and standards.
• Schedule, evaluate, counsel, and discipline security staff members.
• Promote teamwork within the Security department.
• Maintain a working relationship with all department managers, employees, and representatives of outside agencies.
• Attend court hearings and other legal matters as required.
• Maintain confidentiality within the established guidelines.
• Perform additional duties as required.

Physical/Mental Requirements

• Constantly write, stand, walk several hundred feet, sit, and hear.
• Frequently reach, run, kneel, direct others, and follow directions.

Working Conditions

• Constantly hot, cold, noisy, wet, dry, dirty, and dusty.
• Contact with violent individuals.

Work in a moderate noise level environment, shifting to loud at times

Qualifications

• Minimum of one-year experience as a security officer or previous law enforcement experience.
• Graduate of a municipal, state, or federal law enforcement agency.
• Active or retired member in good standing from the aforementioned law enforcement agencies.
• Excellent oral and written communication skills.
• Demonstrate the ability to problem solve and develop constructive relationships with others.
• Demonstrate leadership abilities in directing, supervising, and motivating a diverse workforce.
• Prior investigative experience.
• Computer literacy required.

License Requirements

• Rhode Island Department of Business Regulations Gaming License
• Rhode Island Pistol Permit
• Rhode Island Driver Operator License
• Serve Safe Certified

What’s In It For You

• Competitive Salary with annual performance reviews
• Comprehensive health coverage plan that includes medical, dental, and vision
• 401(K)/ Company Match
• Employee Stock Purchase Plan
• Access Perks and Childcare discounts

Target Salary Range $27.00 P/H

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.