57301 E Highway 125
Monkey Island,
OK
74331
JOB OVERVIEW: Oversee all operational and administrative culinary aspects of Banquets, attend and participate in the weekly/daily events meeting with the Catering and Events Sales team to assure a smooth communication flow in addition to email correspondence.
REPORTSTO: Executive Chef
ESSENTIAL JOB FUNCTIONS:In addition to performance of essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be determined by the supervisor based upon the particular requirements of the resort.
Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Considerable skill in complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Ability to move throughout all food and beverage areas and hospitality suites and continuously perform essential job functions. Ability to access and accurately input information using a moderately complex computer system. Ability to observe and distinguish product quality by smell, taste, and appearance.
SPECIFIC JOB KNOWLEDGE, SKILL, & ABILITY:The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
QUALIFICATION STANDARDS:
EDUCATION:
EXPERIENCE:
LICENSES OR CERTIFICATES:
Customer Satisfaction:
Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you always remain professional, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.
Work Habits:
To maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, can solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.
Safety & Security:
The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.
NOTE:This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate’s supervisor.
Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, always, an “at will” associate.
Shangri-La Golf Club, Resort & Marina is located at the tip of Monkey Island in the center of northeast Oklahoma’s beautiful Grand Lake O’ the Cherokees, providing the ultimate escape. Golf, boating, parasailing, yacht charters, luxury lodging, and our unmatched concierge service make us a unique destination, no matter how you define your great escape.
At the tip of your island is an oasis of luxury. With 119 rooms our resort hotel features state-of-the-art resort amenities in world-class surroundings. From outdoor recreation to roof-top cocktails, swimming to sunbathing, casual dining, to waterfront entertainment, our resort hotel is the perfect place to rest, play, and make new memories of a lifetime. It is the ultimate island escape.