Area Sales Manager

As Area Sales Manager you will partner with our exceptional Operations TEAM to achieve and exceed sales goals and efforts across two hotels. 

Our ideal candidate will have a solid understanding of the SMERF market, a proven track record of growing revenue, profit and market share and a dynamic, analytical background.

TEAM Culture:

Our TEAM culture motivates and encourages each individual member to achieve “MORE” in daily life and prosper in their career with company that values them. Our hope is that each day you'll uncover new reasons to love what you do!

T.E.A.M = Together Everyone Achieves More

TEAM Benefits:

• Bonus Eligible 
• 401k
• Health/Dental/Vision/Life/Voluntary Insurance
• TEAM and Travel Discounts
• Vacation/Well/Holiday Pay
• Career Advancement Opportunity
• We are conveniently located within walking distance from multiple public transportation stations for easy commuting

Full time positions are benefits eligible including time off, travel discounts, medical and other insurance options are also available. 

Travel Discounts- With multiple brands and thousands of locations around the world, TEAM are eligible for special travel discounts and sometimes even F&B discounts! Get away to relax, visit family or see the World!

In this role you will: 

• Proactively drive top-line revenue for customary sales segments to include Key Government, BT and Convention bookings.
• Use property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, blocking space, building accounts, and logging activities.
• Assist in the preparation of required reports in a timely manner.
• Participate in business review meetings, training, trade shows, community events, industry meetings and networking activities to promote the hotels and expand business opportunities.
• Assist in implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, etc.
• Excellent solicitation practices using the existing customer database
• Build and maintain strong relationships with key clients and lost accounts
• Develop a complete knowledge of company sales policies and SOPs and ensure knowledge of and adherence to those policies by the sales team.
• Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services, and Reservations.
• Meet or exceed sales solicitation call goals as assigned by the Area Director of Sales.
• Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.
• Daily prospecting for new business to maximize revenue
• Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure a high quality of service to customers
• Responsible for implementing and maintaining Strategic Action Plans for the development of the designated market segments
• Respond to Inquiries within stipulated timeframe, initiate and follow up on leads
• Be knowledgeable of Louisiana, local area, and local competitive hotels and their marketing sales strategies, stay current with trends and developments in the market.
• Monitor and analyze market trends, competitor activities, and customer needs.
• Provide coaching, training, and professional development opportunities to enhance team performance and capabilities.

Requirements to be successful in this role:

• 3+ years’ experience preferred at a luxury brand hotel. 
• Must be able to effectively communicate both verbally and written with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.
• Prior experience using Delphi, STS or similar databases preferred. Should be proficient in Property Management Systems.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
• Attend all hotel-required meetings and training.
• Maintain high standards of personal appearance and grooming, which include wearing nametags.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.
• Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to maintain the confidentiality of information.
• Perform other duties as requested by management.