If you have a passion for hospitality and enjoy providing exceptional guest service, APPLY NOW!
899 Elkridge Landing Road
Linthicum,
MD
21090
Benefits package, 410K, travel discounts and more!
If you have a passion for hospitality and enjoy providing exceptional guest service, APPLY NOW!
As Front Office Manager, you will lead our dynamic TEAM providing outstanding customer service, and delivering an exceptional experience to every guest at our hotel.
TEAM Culture:
Our TEAM culture motivates and encourages each individual member to achieve “MORE” in daily life and prosper in their career with company that values them. Our hope is that each day you'll uncover new reasons to love what you do!
T.E.A.M = Together Everyone Achieves More
TEAM Benefits:
Full-Time positions are benefits eligible including time off, travel discounts, medical and other insurance options are also available.
Travel Discounts- With multiple brands and thousands of locations around the world, TEAM are eligible for special travel discounts and sometimes even F&B discounts! Get away to relax, visit family or see the World!
What you will be doing:
In this role you will be responsible for the training, coaching, and daily operations of guest services for the hotel. This includes the front desk, reservations, and audit as well as general guest services working side-by-side with the team daily. This position helps to set the tone for the guest experience and demonstrates leadership by setting the example of exceptional guest service.
As Front Office Manager you will work effectively as a team contributor on all assignments as well as works independently. The person in this key role is exceptional in communicating and coordinating work efforts with their team as well as others to achieve outstanding guest and team member satisfaction throughout the hotel. Performs quality work within deadlines with or without direct supervision.
Requirements to be successful in this role:
Enjoy plenty of comforts and conveniences at our newly renovated SpringHill Suites Baltimore BWI Airport. Appointed with elegant guest rooms and thoughtful amenities, our hotel near BWI is ideal for business travelers and pleasure seekers alike. Start with immaculately appointed guest rooms, offering 25% more room than traditional hotel rooms, and equipped with separate eating, working and sleeping areas, a microwave, a mini-fridge, high-speed Internet, and pull-out sofa bed. Discover us moments from local landmarks, area attractions and major businesses, including Camden Yards, Ravens Stadium, the Baltimore Convention Center, the Naval Academy, and near UMBC and Johns Hopkins Hospital. Other area companies include Ciena, Northrop Grumman, Lockheed Martin, Booz Allen Hamilton and General Dynamics. Plus, enjoy little extras, including a 24-hour airport shuttle and new free hot breakfast buffet each morning. Book your stay online today to start planning your hotel getaway.