Rooms Manager

The Opportunity 

Delaware North Parks and Resorts hiring a Rooms Manager to join our team at Kalaloch Lodge in Forks, Washington. The Rooms Manager will be responsible for overseeing the Front Office and Housekeeping teams.

Housing (1 bedroom apartment) is available for a reduced cost but does not allow pets. Relocation assistance is available for candidates who qualify.

Pay

Minimum – Anticipated Maximum Base Salary: $67725 - $67725 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

Benefits 

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: 

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match 
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

Responsibilities 

• Ensures all employees report to duty on time and are in proper uniform.
• Responsible for conduct and behavior of staff while on duty.
• Responsible for security, loss prevention, sanitation and cleanliness, and safety training; regularly checks that all policies are being followed and trains as needed.
• Directs the strict control of linen counts and handling, maintains an inventory of rooms.
• Orders and distributes all supplies and equipment and controls cost.
• Maintains a daily check-out and stay-over report.
• Ensures that all reports, orders and projects are completed.
• Maintains control of all master and room keys.
• Control expense and payroll.
• Conducts room inspections on a regular time schedule and required to clean rooms.
• Performs any other related duties that may be required or directed by management.
• Ability to drive a company vehicle as needed.

Qualifications 

• Minimum three (3) years hotel operations experience required; housekeeping and/or front office experience required.
• One (1) year of supervisory experience required.
• Knowledge of how to use the Material Safety Data Sheets for cleaning solvents.
• Experience with Opera is preferred.
• Ability to work varied hours.
• Valid driver's license is required.

Physical Requirements 

• Frequent walking and standing for entire length of shift.
• Frequent climbing of stairs.
• Frequent bending, stooping, reaching, kneeling, and carrying.
• Use of hands to operate cleaning equipment and complete scrubbing/washing

Shift Details 

Day shiftEvening shiftOn callOvernightHolidaysEvenings as neededEvery weekend8 hour shift10 hour shiftOvertime as needed

Who We Are 

Delaware North operates the lodging, food and beverage services at Kalaloch Lodge dating back to 2012. Set high on a bluff overlooking the Pacific Ocean, Kalaloch Lodge is a classic seaside retreat with full access to the pristine wilderness and recreation of Olympic National Park.

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.