Assistant Night Manager
Description
WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE.
The Conrad Dublin is a 5* hotel and part of the Hilton Luxury Division. We aim to ‘offer smart luxury travelers inspiring connections & intuitive service in a world of style’. We are one of the best 5* luxury hotels in the country.
“Conrad is Empowering and Bold”
Benefits
Working for Hilton means you are joining an international company with more than 6200 hotels across the globe with countless benefits & career development opportunities such as:
- Travel - Up to 30 nights per year at discounted rates and 50% off F&B in Hilton Hotels around the world. Plus up to 70 nights of discounts for your Family and Friends
- Team Member Gym – a dedicated team member gym with free access 7 days a week
- Benefit – Discounted rates for Conrad Team members across a wide range of retailers
- Development – Hilton have numerous learning & development plans for all types of roles and career paths as well as free access to LinkedIn Learning and Harvard Manage Mentor
- Holidays – 30 days holiday (incl BH) plus long service entitlement of an extra day per year up to a total of 5 additional days
- Maternity & Paternity – Paid leave for those that qualify
- On shift – complimentary meals on duty
The Job Role
An Assistant Night Manager assists in the night-hour supervision of the Front Office Team to ensure Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out.
What will I be doing?
- Help oversee the entire Front Office operation to maintain high standards
- Serve as a point of contact for regular and VIP Guests
- Complete Night Audit duties
- Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
- Understand and demonstrate correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
- Represent the Hotel Manager and other senior managers in their absence, taking full responsibility of the hotel
- Manage, record and promptly resolve issues or emergencies that arise
- Demonstrate current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area
The ideal candidate should be:
Someone who ….has previous experience in a luxury property
Someone who…..is Motivated to Create Memorable Experiences for Every Guest, Every time
Someone who…. Has a Luxury Mind set –To our team this is Anticipating our Guests Needs and Personalizing their Experience
Someone who…. Is a Team Player – Collaborative, Flexible, Fun and Dynamic
Someone who ….is Ambitious and Passionate
Conrad Dublin
Our Hotel
The recent refurbishment of Conrad Dublin took its inspiration from the charm and hospitality of this iconic city.
The award-winning Conrad Dublin is located at the heart of the city, standing opposite the gardens of St Stephen's Green and overlooking the majestic National Concert Hall. Heavily inspired and influenced by Dublin's rich literary culture and heritage, Conrad Dublin features 192 beautifully refurbished guest rooms and suites.
Join us on a voyage of discovery at Lemuel's, relax and enjoy a meal in Alfie Byrne's or take a seat in the stylish surroundings of The Coburg and experience a true brasserie.
The hotel's fitness center is equipped with state-of-the-art cardio machines and weights, and the jogging routes around the picturesque St Stephen's Green are yours to be enjoyed.
Conrad Dublin' prestigious Ballroom and nine conference rooms make it the perfect venue to host your bespoke event for up to 350 guests. The unique and impressive Iveagh Suite is the ultimate venue for exclusive gatherings, combining recent restoration with cutting-edge technology to guarantee a lasting impression. By placing the very latest equipment at your fingertips as standard; you have the opportunity to convene with confidence.
