Area Catering Sales Manager

Summary: 

• Responsible for generating Catering Revenue for two hotels through the execution of strategic planning and performance to achieve/exceed individual revenue quotas in assigned market segments. Follow all department policies and procedures. Committed to the highest levels of guest service standards.

HOTEL VALUES: 

This description of responsibilities is simply intended to provide basic guidance to outline a minimum standard of performance.

The hotel values an IOU attitude, where an employee is encouraged to Lead, take Ownership and deal with situations of all kinds with a Sense of Urgency. While this document describes the general nature and level of work being performed by people assigned to this job, we encourage and expect our team to go above and beyond the minimum standards at all times to show concern and care for the guest, co-workers, and managers. The hotel believes in a culture where team members help each other and work together in an environment where the most important task is providing exceptional service to guests, at all times.

As a result, this is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of people in this job.

Essential Functions: 

• Present ideas, expectations, and information in a concise, well-organized way.
• Able to follow assigned marketing plan action items in a timely fashion
• Ensures that all client correspondence is delivered according to departmental time and quality standards
• Able to produce a weekly sales call schedule which addresses timely follow up of all tentative business, maintenance of existing accounts, and development of new business, and priorities assigned by the General Manager
• Engage is cluster calls, meetings and sales events.
• Complete all departmental reports and systems on a timely basis.
• Able to negotiate contracts that meet standards for rate or revenue
• Able to negotiate the best interests of the property while maintaining customer goodwill
• Familiar with the legality of contractual agreements
• Understands operational capabilities of the property
• Manages group and interpersonal conflict situations effectively
• Establish, measure, monitor, and evaluate processes policies and procedures
• Evaluates business trends to modify strategies
• Provides constructive coaching and counseling to staff
• Actively supports the development, training, and mentoring of associates
• Selection (with VP of Sales), hiring, orientation, training, PAF processing, and SOP'S are followed.
• Hands-on experience in conducting menu tastings.
• Flexibility to work during weekends as business demands.
• The position requires booking and detail own events with coordinator support

Education and Experience:

• Previous experience in a similar position is required.
• Requires a minimum of 1 year of experience in hotels or like field
• Computer skills required including Word and Excel.
• Clear concise written and verbal communication skills.
• Strong organizational skills.
• Excellent interpersonal skills.
• Delphi FDC experience preferred.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk or hear.

The employee frequently is required to stand.

The employee is occasionally required to walk.

The employee must occasionally lift and/or move up to 25 pounds.