Photo of Bally’s Dover, Dover, DE

Assistant Manager - Housekeeping

Bally’s Dover

1131 North DuPont Highway
Dover, DE 19901

500 Room Hotel Casino
Géré par Bally’s Corporation
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Compensation: $40,000 per year, Temps plein

Description

Principal Duties And Responsibilities
  • Assist the Housekeeping Manager in planning, organizing, and directing the overall operations of the

    housekeeping department.

  • Supervise and train housekeeping staff, ensuring they adhere to established policies and procedures.
  • Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure

    cleanliness and maintenance standards are met.

  • Coordinate with other departments, such as Front Office and Maintenance, to ensure efficient

    communication and resolution of guest requests and maintenance issues.

  • Assist in developing and implementing housekeeping procedures and standards to ensure a clean, safe,

    and comfortable environment for guests and employees.

  • Monitor and control housekeeping expenses, including labor and supplies, to ensure budgetary goals

    are met.

  • Assist in conducting performance evaluations and providing feedback to housekeeping staff.
  • Assist in maintaining inventory of housekeeping supplies and equipment, and place orders as needed.
  • Ensure compliance with health and safety regulations and hotel policies.
  • Handle guest complaints and inquiries in a professional and timely manner.
  • Stay updated on industry trends and best practices in housekeeping operations.
  • Other duties as assigned.
    Work Environment

    The work environment for the Assistant Housekeeping Manager is primarily indoors, within the hotel premises.

    The role requires frequent interaction with housekeeping staff, other hotel departments, and guests. The

    Assistant Housekeeping Manager may also need to visit various areas of the hotel, including guest rooms, public

    areas, and back-of-house areas, to conduct inspections and oversee operations. The work environment may be

    fast-paced and demanding, requiring the ability to handle multiple tasks and prioritize effectively.

    Physical Demands:

  • Standing and walking for extended periods, as the role involves frequent movement throughout the

    hotel premises.

  • Lifting and carrying heavy objects, such as cleaning supplies and equipment, as needed.
  • Bending, stooping, and reaching to inspect and clean various areas of the hotel.

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are

    required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice. 2

  • Climbing stairs or using elevators to access different floors of the hotel.
  • Manual dexterity and coordination for operating cleaning equipment and tools.
  • Ability to push and pull carts or trolleys loaded with cleaning supplies.
    Preferred Education And Experience
  • High school diploma or equivalent; bachelor’s degree in hospitality management or related field is

    preferred.

  • Previous experience in housekeeping or a related field, with at least 2 years in a supervisory role.
  • Strong knowledge of housekeeping procedures, cleaning techniques, and equipment.
  • Excellent leadership and interpersonal skills, with the ability to motivate and inspire a team.
  • Exceptional attention to detail and organizational skills.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Strong communication skills, both verbal and written.
  • Proficient in using housekeeping software and Microsoft Office applications.
  • Knowledge of health and safety regulations and procedures.
  • Flexibility to work evenings, weekends, and holidays as required.
    Other Duties
  • As assigned
    • Publié Le 26 Juin 2024

    Bally’s Dover

    Bally’s Dover is a unique Four Diamond casino hotel conveniently located in the heart of the Mid-Atlantic region. Our smoke-free casino features 33 table games such as Craps, Mini Baccarat Macau Style with Dragon Bonus, Blackjack, Roulette, Emperor's Challenge Pai Gow Poker, High Card Flush, 3 Card Poker with 6 card bonus bet, Player's Edge 21+3, Heads Up Hold'Em, and Cajun Stud. Players also enjoy 2,200 slot machines, including progressives and penny machines all the way up to $100 slots.

    Our luxurious AAA-rated Four Diamond casino hotel is the largest in Delaware with 500 well-appointed guest rooms and suites. The stunning Rollins Center® ballroom and well-equipped breakout rooms accommodate conventions, corporate meetings, banquets, weddings and celebrations of many kinds.

    Bally's Dover Casino Resort offers a wide variety of dining options from New York-style deli to a gourmet steak and seafood restaurant.  Casual dining includes family-style Italian, specialty seafood, station-style buffet, two gourmet coffee and pastry shops and more. Food & beverage venues include Gr8 Burgers, Jerry Longo's Meatballs & Martinis, Macau Kitchen Express, The Royal Prime, Sugar Factory, Sweet Perks Too and the Winner's Circle Restaurant.

    Toppers Spa/Salon offers exquisite spa treatments and salon services in a tranquil setting.  Our shops include Godiva, Swarovski, The Colonnade Marketplace and Fashions of The Colonnade featuring trendy and classic designer apparel and accessories.

    World-class sports action awaits with live harness racing from November to April with a liberal purse structure to attract the best horses and drivers from Delaware, Maryland, Pennsylvania, New Jersey, New York, Ohio and Canada.

    Guests can wager on harness and thoroughbred horse racing from across the country, 363 days a year in our Race & Sports Book, in addition to professional football sports betting. Our casino hotel adjoins Dover International Speedway®, which hosts two thrilling NASCAR® race weekends each year.

    We feature some of the best live entertainment in our region as well as live boxing events.

    Bally’s Corporation is a global casino and interactive entertainment company, headquartered in Providence Rhode Island, with a growing omni-channel presence. It currently owns and manages 16 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and has access to OSB licenses in 18 states. It also owns Bally's Interactive International, formerly Gamesys Group, a leading, global, online gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.

    The Bally’s (North America) Interactive family includes upstarts, legends, sharks, and even a primate or two. Bally’s digital division is a portfolio of top disruptor brands in sports betting, iGaming, free-to-play gaming, and poker. Bally’s (International Interactive) has been recognized as the most successful multi-brand casino and bingo operator in the world with brands that cater to audiences all across the globe.

    With 9,900 employees, the Company's casino operations include approximately 15,000 slot machines, 550 table games and 3,900 hotel rooms. Upon completing the construction of a permanent casino facility in Chicago, IL, and a land-based casino near the Nittany Mall in State College, PA, Bally's will own and/or manage 17 casinos across 11 states. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana. Its shares trade on the New York Stock Exchange under the ticker symbol "BALY".

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