If you are looking for an opportunity to work with a brilliant team of professionals for the summer months, check our website at https://careers.sonesta.com/us/en/ Apply today!
20 North Main Street
Kalispell,
MT
59901
Sonesta offers you a generous benefits program that provides you and your family with access to quality healthcare, life insurance, retirement benefits, and so much more!
If you are looking for an opportunity to work with a brilliant team of professionals for the summer months, check our website at https://careers.sonesta.com/us/en/ Apply today!
DUTIES AND RESPONSIBILITIES:
· Deliver on the promise of Sonesta Service in all interactions with guests and clients. Manage according to the
Sonesta G.U.E.S.T. standards and instill a passion for customer service in all associates of the hotel.
· Partner with the Housekeeping Manager to recruit, develop, manage and monitor performance while making
any recommendations for disciplinary and other human resources-related actions.
· Inspect all assigned suites and public areas to ensure furnishings, guest suites, equipment, linens, and public
areas are clean and in good repair to meet guest expectations. Advise employees of deficiencies and instruct on
corrective action. Provide retraining as needed.
· Assist with training of employees and ensuring that they have the tools and equipment needed to effectively
carry out their respective job duties.
· Assist with scheduling and room cleaning assignments to ensure proper coverage.
· May perform all housekeeping duties necessary including cleaning guest suites and hotel public space to ensure
guest satisfaction and owner expectations.
· Partner with the Housekeeping Manager to inventory and maintain par levels for linen and room supplies.
· Monitor commercial laundry supplies and equipment to ensure they are sufficient and in working order.
· Manage procedures of lost and found items.
· Promote teamwork and quality service through daily communication and coordination with other shifts and
departmental management.
· Ensure compliance with federal, state and local laws regarding health and safety services.
· Perform other duties as assigned.
QUALIFICATIONS AND REQUIREMENTS:
· High School Diploma or equivalent plus two years housekeeping experience including some supervisory
training/experience.
· Previous background from the extended stay industry preferred.
· Ability to speak, read, and write fluent English; other languages beneficial.
· Reading and writing abilities are required in order to document tasks completed, to order supplies, to receive
instructions for the day and/or to read equipment manuals including safety information.
· Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances.
· Problem solving, reasoning, motivating, organizational and training abilities.
· Experience with Microsoft Office preferred.
· Frequently standing up, bending, climbing, kneeling, and moving about the facility.
· Will be required to regularly use commercial cleaning chemicals.
· Carrying, lifting or pulling items weighing up to 50 pounds.
· Will be required to work mornings, evening, weekends, and holidays.
Red Lion Hotel Kalispell is a mountain lodge located in the heart of Montana's favorite ski town, Kalispell. Conveniently attached to the Kalispell Center Mall and neighboring the Rocky Mountains, Red Lion Hotel Kalispell serves as the central location for Kalispell fun. Enjoy easy accessibility to award-winning restaurants and shopping as well as Glacier National Park. From fishing on Flathead Lake to world-class skiing on Whitefish Mountain, enjoy the breathtaking views of Big Sky Country like never before.
During your stay, wake up to spectacular views of the Montana countryside, continental to-go breakfast, and premium amenities including Café2Go coffee shop. We also feature 15,807 square feet of meeting and event space in Kalispell, a state-of-the-art fitness center, and indoor swimming pool and sauna. At our hotel, you'll have everything you need for business, leisure, and adventure.