Business Travel Sales Manager

Description

When you think of hotel companies and opportunities, there are always some that stand out. That is why you landed at Team Crescent. We stand out in the hospitality industry because we believe in our people and our culture.

Engaged, satisfied and dedicated associates are the key to our success. We deliver comprehensive benefits and innovative programs to inspire personal and professional development. We are a company that embraces and celebrates diversity, equity, and inclusion.

Our full-time associates enjoy competitive salaries and a generous benefit package including:

Medical, Dental and Vision Insurance

401(k) with Company Match

Paid vacation, sick, and holiday time

Tuition Reimbursement

STD/LTD

Group Life Insurance

All associates are eligible for:

Free employee meals

Hotel discounts (including friends and family discounts)

Employee Assistance Program

Summary of Responsibilities:

Reporting directly to the Director of Sales and Marketing, the Business Transient Sales Manager is responsible for handling all aspects of Sales for individual transient sales efforts. He/she will be responsible for developing and maintaining a customer base for the local market.

• Research, identify, target and solidify relationships with new and existing Corporate, Leisure and Consortia accounts
• Meet and exceed monthly revenue and sales activity goals by conducting weekly sales calls to existing accounts, as well as uncovering new business
• Develop existing accounts and conduct quarterly reviews with Travel Managers of the local market to ensure accounts are on pace to meet targeted goals
• Prepare weekly reports highlighting market trends, account development and new prospects
• Pursue opportunities in untapped Markets for Individual transient sales efforts and including Corporate and Leisure Travel market segment focus.
• Handle account details so that all pertinent aspects of solicitation and closing are completed and documented
• Some travel required to conduct outside calls and promote the hotel to accounts including corporate travel agencies
• Increase brand awareness through involvement in travel related organizations
• Represent the hotel with prospective customers to provide necessary information on hotel facilities and services while determining levels of interest and opportunity.
• Prepare monthly Agency 360 Reports with market analysis
• Develop measurable targeted action plans for account penetration and growth
• Assist with annual RFP negotiations
• Maintain relationships with Crescent Hotels & Resorts Global Sales Teams
• Conduct site inspections with targeted clients along with existing clients
• Conduct in-house events with the corporate travelers

Education and Experience:

• Four-year college degree in hospitality management, marketing, business or related degree or equivalent experience.
• Strong understanding of the Fairfax market is highly preferred
• Knowledge of Corporate, Leisure and Consortia Markets

Skills and Abilities:

• Proficient in Microsoft Word, Excel, and PowerPoint
• Working knowledge of Marriott brand reports and TravelClick product tools
• Effective listening, verbal, written, negotiation, presentation, and closing skills
• Ability to assess customer needs, understand market dynamics and prepare presentations / proposals tailor for individual clients
• Meet / exceed expectations for prospecting calls, appointments, presentations, and proposals.
• Organizational skills that result in accurate, timely, and thorough work.
• Strong professionalism, diplomacy, selling skills, and work habits
• Ability to remain positive, resourceful and improvise while working in a fast-paced environment, sometimes under pressure
• Compile facts and figures, analyze information and arrive at logical conclusions and sound business decisions
• Must satisfy and comply with the legal requirements for employment within the jurisdiction

***Marriott Brand and Full Service experience preferred***

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)