Head Waiter/Waitress
Description
WELCOME TO A WORLD OF OPPORTUNITIESAT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE.
Conrad London St James is one of Hilton’s three global luxury brands and reflects the bold, inspired and personalised service we offer our guests. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10% in the world.
A World of Rewards:
- Salary up to £32,900 (Basic salary: £26,935 plus and expected average annual service charge likely to be between £5,000 - £6,000) -Based on the 39 hours contract
- A global travel program for team members
- Meals whilst on duty
- To be part of a fabulous team
The Pem restaurant is named after Emily Wilding Davidson who was a prominent suffragette. Pem was her families’ affectionate name for her and we’re proud to dedicate The Pem to strong women leading from the front.
We’re based in the heart of Westminster where so much of British history has unfolded, of which female figures have played an integral role. Today, we’re pushing forward, championing the career progression of women in hospitality.
In partnership Chef Sally Abé, one of the London’s most celebrated and awarded young chefs, we’re delighted to serve the food that Sally has always wanted to cook. We’ve quickly built a strong reputation for elegant flavours using seasonal-led ingredients, locally produced. Since opening just a year ago, we’ve won an array of awards including ‘One to Watch’ at the National Restaurant Awards 2021. As consultant chef at the Pem, Sally has been named Ayala’s Female Chef of the Year and as one of Code’s 100 Most Influential Women in Hospitality.
Our restaurant’s beautiful design includes a private dining room with an impressive wine wall, it’s truly a Sommelier’s dream. We’re very passionate about our pours, choosing wines from independent growers, iconic houses and everything in between. The list showcases wines from all over the world, always with our ethos at heart – to delight guests with what is in their glass.
We are already very proud of our list but like all things special, we need it to evolve and develop. Are you the person to take our wine selection to new heights?
The Role
- Supervise the Food and Beverage Outlet operations
- Communicate and delegate tasks to the team
- Ensure compliance of brand standards
- Manage guest queries in a timely and efficient manner
- Represent needs of the team
- Assist Food and Beverage management with training and development of team members
- Supporting the Restaurant Manager in initiatives , private dining and events
- Deputising for Management
- Working closely with the Sommelier team in perfect timing of the order of servic
Travel:
- St James Park Tube Station – District & Circle Line – across the road
- Westminster Tube Station – Jubilee Line (4 Mins Walk)
- Victoria Station (8 Mins Walk)
- Waterloo Station (10 Mins Walk)
Requirements
Conrad London St. James
At A Glance
Ideally situated just steps from St James's Park, Buckingham Palace and the Houses of Parliament, Conrad London St James offers a smart choice for the modern traveler. Navigate around the city with ease with convenient transport links nearby the hotel. The superior location offers easy access to iconic London landmarks spanning Buckingham Palace to Westminster Abbey, as well as major conference centers and leading corporations. Our hotel received the TripAdvisor Certificate of Excellence in 2017.
Encased in a historic 19th Century façade, the chic and contemporary interior of Conrad London St James showcases original art installations and locally inspired design. Each spacious guest room and suite features a bathtub, walk-in shower and the latest in-room technology. Special touches include a Nespresso machine, complimentary WiFi access and a fully-stocked mini bar.
Dine on the finest, locally sourced British food in the hotels destination restaurant, Blue Boar, which offers an innovative take on the traditional English 'comfort food'. Indulge in the unique Sunday lunch experience or savor a quintessential English afternoon tea in the sophisticated setting of Emmeline's Lounge. Private dining is also available for groups with up to 20 guests.
Business is our forte with over 7,000 sq. ft. of flexible meeting space and state-of-the-art audiovisual technology. Executive level guests enjoy access to the hotels exclusive Executive Lounge, serving complimentary breakfast, canapés and beverages throughout the day. Whatever you desire, take care of the finer details of your stay with our pioneering Conrad Concierge app.
