2000 GSK Drive
Moon Township,
PA
15108
Temps partiel
Homewood Suites Pittsburgh Airport
PM Front Desk Agent - Immediate Start
3p-11p
Schedule flexibility required (weekends & holidays)
Hotel experience strongly preferred but not required
Must have valid drivers license
As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by:
Assisting guests efficiently, courteously and professionally at all times
Maintain a high level of service and hospitality
Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner
Post guest charges, collect payments and follow all cash handling procedures as required by Concord
Handle guest mail and messages with respect to privacy and professionalism
Be knowledgeable of the hotel brand and various programs (travel programs, special offers)
Be a great communicator to various departments and management on guest comments and concerns
Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance
Have full knowledge of hotel safety and emergency procedures
Drive the airport shuttle as needed by the hotel
Why Concord?
Concord’s foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest – having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.
Our extended stay hotel is minutes from PIT and 15 miles from downtown Pittsburgh. Homewood Suites by Hilton Pittsburgh Airport Robinson Mall Area, PA, is conveniently located off Parkway I-376. Discover shopping and dining at the Mall at Robinson, the Pointe and Robinson Town Center. Dance, bowl or catch the big game at Pittsburgh’s Main Event, just a few miles away. Guests enjoy 24-hour hotel transportation to and from Pittsburgh International Airport.
Enjoy all the comforts of home in a spacious studio or one-bedroom suite, offering separate living area with sofa bed, full kitchen with dining table and chairs, two flat-screen TVs and complimentary internet access. Start each morning with a complimentary hot full breakfast and enjoy our complimentary evening social* served Monday through Thursday.
After a busy day of business or leisure, enjoy a swim in the indoor heated saline pool, exercise in the 24-hour fitness center or energize on the sports court. Grab a snack from our 24-hour suite shop. Stay connected in the business center. Our hotel also features 655 sq. ft. of meeting space to accommodate small meetings and events for up to 40 guests. We're conveniently located less than a mile from Calgon Carbon, ADP, FedEx Ground headquarters and within close proximity to Lanxess, Eaton and Aetna.