Temps plein, 3p-11p [x3] & 4p-12a [x2]
JOB DESCRIPTION - FRONT DESK ASSISTANT MANAGER
REPORTS TO: Front Desk Manager, Evening Manager & General Manager
JOB SUMMARY
The Front Desk Assistant Manager is responsible for all duties of a Front Desk Agent, plus supervisory and administrative responsibilities of staffing the Front Desk. This management position requires a minimum of 40 hours per week. The person in this position will cover two (2) evening shifts of the Evening Manager position on Sundays and Mondays. Must have excellent customer service skills and be able to communicate clearly with guests and staff. Primary functions include assisting the Front desk Manager with the daily operations, assisting with guest complaints, and representing the Hotel management in the best possible way.
DEPARTMENT COVERAGE
The Front Desk Manager will cover three (3) evening shifts at the Front Desk from 3 pm to 11 pm, and two (2) Evening Manager shifts from 4 pm to midnight. Available 7 days a week, including weekends and holidays.
WORK PERFORMED & ESSENTIAL FUNCTIONS/RESPONSIBILITIES
REQUIREMENTS
UNIFORM
Physical appearance must be neat and well-groomed at all times. Black or jean pants or skirts at knee level. Uniform shirt provided by hotel or approved solid color button down collared shirt: name tag, and jacket. Comfortable and professional shoes.
Work for the best hotel in Santa Fe!
La Fonda on the Plaza, an independent hotelier, is occasionally seeking quality, dedicated people to join a great team. Located on the historic Santa Fe Plaza, La Fonda has a reputation as a great work environment and currently employs a very loyal staff. We offer full time employee benefits that include vacation, 401K, health and life insurance and an annual profit sharing bonus. We embrace all cultures, races, ethnicities, genders, sexual orientations, ages, abilities, perspectives, and ways of thinking. Our culture is one that empowers every individual to be his or her best, and such authentic connection inspires the way we care for each other and for our guests.
Vibrant decor and authentic New Mexican architecture intermingle with indulgent amenities. Each of our 180 beautifully appointed guest rooms and suites present an opportunity to experience the elegance of our property, boasting original artwork and hand-crafted furniture and luxury amenities.