Human Resource Generalist - Hospitality

Description

Who We Are

Founded in 1926, the Colonial Williamsburg Foundation is a private, not-for-profit educational, historic, and cultural institution that owns and operates one of the largest and best-known museum complexes in the world. Our mission is “that the future may learn from the past” through preserving and restoring 18th-century Williamsburg, Virginia’s colonial capital. We engage, inform, and inspire people to learn about this historic capital, the events that occurred here, and the diverse peoples who helped shape a new nation. Today, Colonial Williamsburg is the largest living history museum in the U.S. The Historic Area is the 301-acre restored colonial capital with 88 original buildings and 525 buildings reconstructed to how they appeared in the 18th century through extensive archaeological, architectural, and documentary research. The Historic Area is staffed by highly trained, historically dressed interpreters and expert tradespeople who bring the 18th century to life. The Foundation also owns and operates two world-class museums, the DeWitt Wallace Decorative Arts Museum, and the Abby Aldrich Rockefeller Folk Art Museum, and a renowned research library, the John D Rockefeller Jr Library. Additionally, Colonial Williamsburg is home to five world class accommodations at the Williamsburg Inn, Williamsburg Lodge Autograph Collection, the Griffin Hotel, the Williamsburg Woodlands Hotels and Suites and the unique Colonial Houses in the Historical Area. Visitors may also indulge in food and drink at our many on site restaurants and taverns that blend a historically inspired dining experience with today’s evolved tastes. Each year over 5 million people visit Williamsburg and another 20 million engage with us digitally.

About the Position

The Human Resource Generalist will play a pivotal role in supporting the day-to-day departmental operations, to include employee relations and talent aquisition, ensuring efficient and effective delivery of services across the organization. This role will support employees, managers and the People, Talent and Culture team in fostering a positive employee experience that increases employee performance, engagement and retention. This role is in a Union environment.

Essential Functions: 

1. Act as the main point of contact for employees on HR-related topics.
2. Maintain knowledge of industry trends and employment legislation to ensure compliance in accordance with federal, state, and local employment laws, rules, standards, policies and procedures.
3. Partners with Director, Employee Experience and Director to establish and maintain the desired culture, core values, and philosophies of the organization.
4. Perform the employee relations function including investigations, conflict resolution, disciplinary actions, and performance improvement plans when requested by leadership.
5. Perform routine tasks required to administer and execute HR processes and programs such as the facilitation of training and workgroup sessions; preparation and maintenance of ADA cases; coaching supervisors and managers on developing and communicating the standards of workplace excellence.
6. Perform periodic audits of human resources files and records to ensure that all required documents are filed appropriately.
7. Assist with special projects and functions of the department.
8. Assist in the development and implementation of HR policies and procedures.
9. Assist in preparation of job descriptions when required.
10. Perform other related duties as assigned.

Qualifications: 

• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to act with integrity, professionalism, and confidentiality.
• Thorough knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office Suite or related software.
• Proficiency with or the ability to quickly learn the organizations HRIS and talent management systems.

Required and Preferred Education and Experience:

Required:

• Competencies usually acquired through completion of a bachelor’s degree in business administration, human resources, or closely related field or equivalent experience,
• Plus 2-3 years of experience in human resources or related position that includes experience in employee relations, talent aquisition, performance management, diversity and equal opportunity.

Preferred:

• Experience working within a Union environment strongly preferred;
• Experience working with a J-1 visa program and related onboarding strongly preferred;
• Experience working within not-for-profit industry.
• Professional (PHR), Senior Professional (SPHR) in Human Resources; SHRM-CP or SHRM-SCP;