Housekeeping Manager

Sheraton Tribeca New York Hotel is seeking a motivated individual looking for career growth. This position is ideal for someone looking to become a Director of Housepeeking.

The Housekeeping Manager will work closely with the Assistant Director of Housekeeping and the Director of Operations:

Responsibilities may include:

• Hiring and training teams
• Developing team schedules
• Purchasing cleaning supplies and equipment as needed while adhering to forecasted expenses
• Assisting hotel guests who have specific housekeeping needs
• Coordinating housekeeping needs with other hotel department managers, including front office, engineering, F&B, and Sales
• Ensure and control compliance with all brand and hotel policies and standards
• Review the daily business levels, anticipate critical situations, and plan effective solutions to best expedite these situations
• Be on time at all meetings or announce in advance your representative
• Inspect guest rooms and ensure that the team is maintaining public spaces
• Assist in driving GSS Cleanliness Scores

Guest Services and Quality Assurance:

• Always control the quality of the service and product
• Handle guest complaints independently according to the hotel's philosophy
• Ensure that all staff is knowledgeable on current information
• Conduct pre-shift meetings with staff and review all information pertinent to the day’s business
• Conduct regular department meeting

If you are ready to work in a fun environment that values its team members, submit your resume to apply!

Please note to be considered for this position. You must have prior Hotel Experience in the housekeeping department in a supervisory or managerial role. The perfect candidate for current Housekeeping Supervisor or Housekeeping Manager seeking to work for a more significant NYC full-service property. With the proper experience, you will be considered for the role!

Job Type: Full-time

Must have a fully open schedule - able to work weekends and holidays

Must have prior housekeeping experience. This position is ideal for a Housekeeping Supervisor looking to grow within the field.

Compensation Range: $62,400