Av. Playa Gaviotas 214, Zona Dorada
Mazatlán, Sin,
82110
Mexico
Temps plein
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal. Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts – to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1-year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
In joining Courtyard, you join a portfolio of brands with Marriott International.
Discover one of Mexico’s most alluring destinations at our modern 5-star beach resort in Mazatlán. Wake up in the center of Zona Dorada where several beaches, a vibrant Downtown, and nearby activities including golf, surfing, biking, and fishing invite you to experience the very best of our renowned resort location. While you’re here, savor traditional and international flavors at our all-day Restaurante Don Joaquin or grab a drink at the welcoming Lobby Bar. When you're ready to unwind, our spacious modern rooms and suites showcase floor-to-ceiling beach views and include room service and complimentary Wi-Fi. Our spa offers a variety of treatments to pamper you while a refreshing outdoor pool is perfect for sipping a cocktail in a cabana. Our youngest guests can have fun at the Kids' Club or at the children's pool and lazy fountains. For a special occasion or important business gathering in Mazatlán, explore our resort's versatile ballrooms and meeting venues.