Avenida Antea No 1050, Ejido Jurica, Col Jurica
Queretaro,
76127
Mexico
Temps plein
Ensure on-property event execution and provide administrative support for MSB property General Managers. Serve as primary point-of-contact for guests organizing and attending meeting events at property to ensure their end-to-end experience operates smoothly. Assist other employees to ensure proper coverage and prompt guest service (e.g., Front Desk, Restaurant). Support property billing efforts related to both event and non-event related activities (e.g., monitoring Accounts Payable and Accounts Receivables (APAR), direct bill applications). Collect, develop, and submit content to update property web sites on Marriott.com. Administrative duties, delegated at the discretion of property General Managers, may include monitoring and maintaining databases associated with finance, accounting, labor scheduling, sales, general property operations, and liaising with Regional Sales Office (RSO). In instances where a property is not supported by a Regional Sales Office, this position may complete all tasks involved with event planning and detailing.
Follow all company policies and procedures, ensure uniform and personal appearance is clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to guest concerns. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Family members look to delight others and always ask themselves how they can improve the service experience. If this sounds like you, we invite you to explore career opportunities with AC Hotels. In joining AC Hotels, you join a portfolio of brands with Marriott International.
Drawing inspiration from the surrounding city, AC Hotel Queretaro Antea invites you to discover the rich culture of Mexico in style. Located adjacent to the sprawling Antea LifeStyle Center, our hotel offers easy access to high-end fashion boutiques, trendy home goods stores and an array of popular restaurants and bars. Other nearby destinations include the celebrated Queretaro Museum of Art and the historic Teatro de la Republica. After a fast-paced day of shopping, sightseeing or meetings, unwind in spacious accommodations boasting European design elements and free Wi-Fi. Sleep peacefully atop plush bedding before waking up refreshed and enjoying a delectable breakfast at AC Kitchen, known for its flavorful Spanish-Mexican fusion cuisine. Get energized in our fitness center, featuring free weights and cardio equipment, or simply lounge in our chic lobby, which offers free Wi-Fi and plenty of space to socialize with friends or collaborate with colleagues. Book a stay at our brand-new Queretaro hotel today.