Hotel Night Auditor

We are seeking a Hotel Night Auditor to become a part of the Hampton Inn team! Your responsibilities will include registering guests, managing reservations and providing information about rooms, rates and amenities. You will help create a pleasant and memorable stay for our guests.

We are looking for full-time; for below shifts:

Wednesday, Thursday, Friday, Saturday & Sunday 11pm - 7am

Hotel is located at 1505 Ocean St, Santa Cruz, CA 95060

Responsibilities:

• Checks guests in and out of the hotel; processes customer payments according to established policies and procedures.
• Answers phone in a prompt, efficient, and friendly manner.
• Resolves minor guest complaints to the customer's satisfaction; informs supervisor of significant problems, complaints, disturbances or unhappy guests.
• Provides a professional image at all times through appearance and dress.
• Follows company policies and procedures.

Benefits:

• Employee discount - as a Hilton Hotel staff member you will be eligible for the Team Member Discount, which allows you to take advantage of special room rates and other perks. 

Schedule:

• Wednesday to Sunday 11pm - 7am
• 8-hour shift
• Night shift
• Holidays