Photo of The Westin Houston Downtown, Houston, TX

Hotel Night Audit

The Westin Houston Downtown

1520 Texas Avenue
Houston, TX 77002

200 Room Hotel
Géré par Landry's Inc
The Westin Houston Downtown is looking a Night Auditor to join our team. We’re looking for an ambitious, hardworking professional who loves to crunch numbers in between responding to guests’ needs.
Temps partiel

Summary:

The Westin Houston Downtown is looking a Night Auditor to join our team immediately. We’re looking for an ambitious, hardworking professional who loves to crunch numbers in between responding to guests’ needs. The Auditor will be responsible for all End of Day accounting functions and will need to communicate with the security team to ensure the safety of our guests. The ideal applicant should be capable of working autonomously with no one to assist him or her with basic functions, such as checking guests in and out, reconciling accounts, communicating with housekeeping, taking initiative for necessary tasks and other duties as assigned by management. A flexible schedule and a willingness to work overtime when necessary are essential.

Responsibilities and Duties:

Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay

Audit and balance reports from the day shifts

Schedule guest wake-up calls and reservations for the following day

Verify that all EOD work has been performed by other departments

Respond to guest inquiries, concerns and complaints as needed

Answer phones and place reservations

Run EOD computer functions so they are complete by the end of the shift

Prepare guest bills for next-day checkouts and process reservation cards

Balance cash drawers and record receipts

Facilitate the deposit of guests’ valuables in hotel safe

Skills and Qualifications: 

  • Excellent guest service and problem solving skills essential.
  • Consistently demonstrate a positive attitude during all interactions with the guest.
  • High school diploma/GED required
  • 2+ years’ experience in customer service or hospitality
  • Ability to learn computer functions and other on-the-job skills
  • Solid math skills and knowledge is essential; previous accounting experience is beneficial.
  • Ability to read, write and communicate clearly and precisely.
  • Ability to operate a 10-key by touch.
Publié Le 15 Octobre 2024

The Westin Houston Downtown

The Westin Houston Downtown

Live the city pace when you stay at The Westin Houston Downtown. Located near Minute Maid Park and the George R. Brown Convention Center, our downtown Houston hotel offers meaningful amenities and energetic spaces. 

Keep yourself well-nourished with delicious on-site dining options and 24-hour room service. Our fitness center provides free weights and cardio equipment to help you maintain your fitness routine. Borrow New Balance athletic gear for your workouts - just ask our hotel staff. 

Host your wedding or corporate function in meeting rooms with impressive 16-foot ceilings and welcoming, natural light. Our modern, pet-friendly rooms and suites include ceiling fans to circulate fresh air, sofa beds and additional space to spread out when in Houston. 

Comfortable living areas help you optimize your downtime and spacious bathrooms provide a revitalizing retreat. Whether you are in town for work, play or both, come stay at The Westin Houston Downtown and thrive.

Houston Hotel Accommodations

Enjoy traditional charm and inspiring views in any of our 200 guest rooms and suites, featuring 14' ceilings and ceiling fans. Work at the modern desk or relax on the leather furniture. Get a blissful night’s rest on your Westin Heavenly Bed®, and refresh with premium bath amenities.