Photo of Tetra Hotel - An Autograph Collection, Sunnyvale, CA

Bell Attendant

Tetra Hotel - An Autograph Collection

400 West Java Drive
Sunnyvale, CA 94089

200 Room Hotel
Gestionado Por Evolution Hospitality
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Compensation: $20/hr, Tiempo Completo

Job Summary

Responsible for transporting guests to and from the hotel to local area attractions as well as assisting the guest with recommendations for restaurants and tourist activities. The Bell Attendant is also expected to support with front desk operations. Primary responsibilities include: driving guests to designate locations assisting guests with luggage maintaining vehicle cleanliness and concierge duties and to accommodate guests during their stay in an attentive courteous and efficient manner.

Responsibilities

Qualifications

  • High School diploma or equivalent required and/or experience in a hotel or a related field preferred.
  • Must have a valid driver's license for the applicable state.
  • Must have an acceptable MVR (Motor Vehicle Driving record)
  • Minimum of one year driving experience
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful high pressure situations.
  • Must maintain composure and objectivity under pressure.

Responsibilities

  • Approach all encounters with guests and employees in a friendly service oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards)
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Greet guests in a pleasant manner.
  • Load and unload luggage carts.
  • Escort guests to rooms.
  • Check/store luggage for arrivals and departures with luggage tags.
  • Deliver messages to meeting rooms.
  • Deliver flowers and packages to guest rooms.
  • Complete room changes.
  • Maintain current listing of local and area attractions special events and activities.
  • Maintain list of local transportation guides churches sports arenas etc.
  • Assist housekeeping department with guest requests.
  • Ensure lobby reader board is correct.
  • Provide information maps and directions as required.
  • Open doors.
  • Answer phones to assist guest service agents.
  • Conduct house count by computer.
  • Show guest rooms and suites as needed and emphasize company amenities.
  • Other duties as required.
  • Access to back of house areas of the hotel and sensitive information
  • Interact and occasionally have unsupervised contact with guests and/or colleagues
  • Access and control to sensitive areas in the hotel premises including the Hotel Safe Master Keys and/or guestrooms Storage/Liquor Room and secured file cabinets
  • Drive safely on behalf of the company for business reasons
  • Maintain a high level of trust and responsibility
  • Represent the company with certain level of reputation and good character as well as exercise sound judgement
Publicado 3 De Diciembre De 2024

Tetra Hotel - An Autograph Collection

WELCOME TO TETRA HOTEL, AUTOGRAPH COLLECTION

BRAND NEW TETRA HOTEL, MOFFETT PARK, AUTOGRAPH COLLECTION

At TETRA, every aspect of your stay is designed with your overall well-being in mind. From the calming color palette of the guest rooms to the rejuvenating atmosphere of the nature-imbued pool deck, experience a restful retreat in Silicon Valley. Our Sunnyvale hotel features 186 rooms and 14 suites that are soothing, stylish, and serene. Adrestia, signature restaurant at TETRA, features an inspired California seasonal menu. The menu is an ode to San Jose and San Francisco's Japantown, Santa Clara's Koreatown, Silicon Valley's Mediterranean climate, and the array of amazing products California offers. We provide 9,000 square feet of total event space, ideal for professional or personal gatherings. Connect with colleagues in one of our three meeting rooms (offering 2,044 square feet) designed with mobile tech such as digital white boards. Located in the Santa Clara Valley, near attractions such as California's Great America, Winchester Mystery House, Sunnyvale Heritage Park Museum and the Rengstorff House.

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