Marketing Coordinator 1 - Account Coordinator

Description

The lake life is calling. Where genuine Texas Hospitality meets luxury, Horseshoe Bay Resort is nestled on the shores of beautiful Lake LBJ in the Central Texas Hill Country. We’re on 17,000 acres with close proximity to Austin, multiple lakes, State Parks, and some of the best golf in the United States; it’s an outdoor lover’s dream. When you work in paradise, is it still called work?

Horseshoe Bay Resort is looking for a Marketing Coordinator to Coordinate on-property resort guest communication for internal departments as assigned (such as: Activities Department, Food & Beverage, Group Sales, Consortia Travel, etc.) while maintaining brand integrity and compliance with standards for all content produced.

Benefits

• Medical, Dental, Vision Insurance
• Paid vacation, paid Holidays
• 401k plan with employer match
• Long and short-term Disability
• Major Illness Insurance
• Accident Insurance
• Limited access to some resort amenities (Golf, etc)
• Retail and dining discounts
• Discounts at all Crescent Hotels & Resorts properties

The lake life is calling. Where genuine Texas Hospitality meets luxury, Horseshoe Bay Resort is nestled on the shores of beautiful Lake LBJ in the Central Texas Hill Country. We’re on 17,000 acres with close proximity to Austin, multiple lakes, State Parks, and some of the best golf in the United States; it’s an outdoor lover’s dream. When you work in paradise, is it still called work?

No matter your career destination, we can help you get there!

With our commitment to Diversity, Equity, Inclusion, and Belonging, everyone can create their own success story at Horseshoe Bay Resort. Great benefits packages, subsidized housing, competitive pay, and scheduled reviews and raises, growth opportunity through our Manager in Training Program (MIT), and fun associate outings and events throughout the year are just a few of the MANY reasons to join our team. What are you waiting for?

Job Benefits

• Associate housing and shuttle service
• Weekly meal subsidies
• Golf and Amenity Privileges*
• Associate discounts

• • Retail and Dining at Horseshoe Bay Resort
  • Discounts at over 100 Crescent Hotels & Resorts properties throughout the country.

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans
• Critical Illness and Accident plans
• Associate Relief Fund

*Privileges based on occupancy and business levels

Definition:

• Coordinate on-property resort guest communication for internal departments as assigned (such as: Activities Department, Food & Beverage, Group Sales, Consortia Travel, etc.) while maintaining brand integrity and compliance with standards for all content produced.
  • Attend regular meetings with department leaders and the Director of Marketing to gather content, assets, and timelines for marketing campaigns.
  • Execute established campaign plans and project timelines, tracking deliverables, and coordinating with internal teams and outside vendors to ensure projects are completed on time.
  • Maintain regular contact with assigned departments to address inquiries and provide updates on project progress.
  • Curate, write, and proof content from various department sources to create clear, compelling copy that reflects the brand’s voice and values, and aligns with the resort’s objectives and target audience.
  • Produce omni-channel marketing materials maintaining brand integrity and compliance with standards for all content produced; including but not limited to resort website, mobile app, resort seasonal activity guides, emails, signage, fliers, and miscellaneous collateral
  • Provide weekly updates to the cumulative monthly Marketing Department Recap.
• Work with external public relations agencies to coordinate resort media visits (accommodations, amenities, activity itineraries, etc.) and requests for content and images to support editorial requests.
• Assist with photo shoots and video production to support assigned campaigns.
• Participate as a member of the marketing team to assist in the production and communication of resort events and promotions as assigned.

Because of the fluctuating demands of the Resort’s operation, it may be necessary that each employee perform a multitude of different functions; therefore, as an essential part of your job, you will be expected to help others when the occasion arises, just as other employees are expected to help you. Accordingly, you may be expected to perform other tasks as needed or directed.

Employment Standards:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and or Experience:

• Bachelor’s degree in marketing, journalism, communications, or related field; or equivalent experience.
• 1-2 years marketing and content creation experience, preferably in the hotel/resort/guest service industry or related field.
• Excellent language, spelling, writing, editing and proofreading skills and telephone etiquette.
• Excellent attention to detail, a keen eye for aesthetics; capable of producing a highly polished final marketing product.
• Strong knowledge of Microsoft Word, Excel, PowerPoint, WordPress, HTML, and Email marketing platforms.
• Ability to work well in a collaborative, team environment with the ability to self-direct and be proactive in completing goal-oriented assignments in established timeframes.
• Ability to multitask and prioritize workflow.
• Adhere to all written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.
• Perform in a manner that demonstrates the philosophies of Forbes 4-Star luxury service and "Authentic Texas Hospitality."

Language Skills

• Excellent interpersonal and oral and written communication skills.
• Ability to read and interpret documents.
• Ability to write and edit copy that adheres to brand standards in style and tone for collateral, advertorial, and digital media.
• Discretion and confidentiality is extremely important.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals.

Reasoning Ability

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Should be very accurate and organized.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)