10950 North Torrey Pines Road
La Jolla,
CA
92037
Hilton La Jolla Torrey Pines is searching for a Guest Service Agent to join the team.
The coastal retreat with breathtaking views is situated along the beautiful Torrey Pines Golf Course overlooking the sunny shores of La Jolla. The property boasts almost 40,000 square feet of event space, 2 food and beverage offerings, and 394 guest rooms. Be part of a team that was ranked #1 on Great Places to Work and on Fortune’s World’s Best Workplaces list!
The ideal candidate for this role should possess at least one year of customer service experience, preferably within the hotel industry. They should have a flexible schedule, be proficient with computer systems, and demonstrate excellent communication skills.
What will I be doing?
As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
What are we looking for?
Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
In addition, we look for the demonstration of the following key attributes:
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:
Find us on the 18th hole of the Torrey Pines Golf Course, with views of the Pacific Ocean from our rooms with balconies and patios. Explore the natural beauty of Torrey Pines State Reserve nearby, with a walking trailhead to Torrey Pines State Beach one mile away. Enjoy our on-site restaurant offering in-room dining, two large outdoor gardens, a pool, and tennis and pickleball courts.