Photo of Marquette Hotel - Curio Collection by Hilton, Minneapolis, MN

Banquets Server

Marquette Hotel - Curio Collection by Hilton

710 Marquette Avenue
Minneapolis, MN 55402

282 Room Hotel
Gestionado Por Evolution Hospitality
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Tiempo Completo

Job Summary

A Banquet Server is responsible for the set up and the service of all assigned banquet functions.

Responsibilities

Qualifications

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Alcohol Awareness Certification (must comply with State regulations)
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful high pressure situations.
  • Must be effective at listening to understanding and clarifying the concerns and issues raised by co-workers and guests.
  • Must be able to work with and understand financial information and data and basic arithmetic functions.
  • Must maintain composure and objectivity under pressure.

Responsibilities

  • Approach all encounters with guests and employees in a friendly service-oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards)
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Comply with certification requirements as applicable for position to include Alcohol Awareness Food handlers Safety etc.
  • Maintain a friendly and warm demeanor at all times.
  • Perform preparatory tasks and side work duties to ensure that guests are served promptly and efficiently.
  • Know how to read the Banquet Event Order and be familiar with the menu of the assigned function.
  • Serve guests according to the hotel's standards in a friendly courteous and professional manner.
  • Respond to guest problems complaints and accidents; Refer to management if necessary.
  • Be informed of all current hotel policies.
  • Be familiar with fire exits fire extinguisher locations and safety rules.
  • Maintain the banquet store room in a neat and organized manner stocked with any and all appropriate supplies necessary for food service functions.
  • Clear banquet space after the completion of functions and ensure that all equipment and supplies are stored and restocked properly.
  • Employees must at all times be attentive friendly helpful and courteous to guests managers and all of their fellow employees.
  • Be familiar with the organization of the hotel and know the function of each department.
  • Handle items for â€Å“Lost and Foundâ€_ according to the standards.
  • Perform other tasks/jobs as assigned by supervisor or manager.
  • Attend meetings as required by management.
Publicado 24 De Octubre De 2024

Marquette Hotel - Curio Collection by Hilton

Marquette Hotel, Curio Collection by Hilton, is an unassuming yet vibrant treasure in the heart of downtown Minneapolis. Brimming with cultured sophistication and a worldly spirit, Marquette is a showcase of style and innovation. Built on tradition, elegance, and warm service, we are where locals and business travelers create shared moments and lasting memories.

With spacious, classically styled guest rooms and suites and an incredible downtown location, a stay at Marquette is all about understated elegance and quiet comfort.