Restaurant Manager

Description

Why Bally's?

Bally’s Corporation is one of the world’s leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain.

A career with Bally’s means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So, if you want to be challenged in an exciting and fast-paced environment, this is the place for you!

Qualifications

• Minimum 3 years of experience as a General Manager with full P&L responsibility in operations comparable to the establishment.
• Ability to work with minimal supervision.
• Intricate knowledge of Microsoft POS system and Microsoft Office.
• Demonstrated competence in leadership, driving sales, teambuilding, quality operations, problem solving, administration and financial responsibility.
• Excellent written and verbal communication skills.
• Ability to manage multiple responsibilities while maintaining daily restaurant responsibilities.
• Ability to maintain a calm demeanor in an intense environment

License Requirements

Must secure appropriate gaming license from the RI Department of Business Regulation

Essential Job Functions

• Responsible for daily decision-making that upholds Twin River standards including service, cleanliness and product quality.
• Ensures a safe working environment through proper sanitation and continual maintenance of the restaurant. Any staff or guest injuries are promptly reported. Proper security procedures are fully enforced.
• Maintains departmental staff levels to meet company pars and ensures training of all staff. Involved in all hiring and termination decisions.
• Controls labor cost through scheduling, training and supervision of staff.
• Promptly informs immediate supervisor of all matters of significance. Takes corrective action as necessary.

• Creates a positive working environment that results in low staff turnover. Fosters a professionally and harmonious workplace that maximizes employee morale, productivity and effectiveness.
• Presents a positive image of the restaurant at all times. Interacts with vendors and the public so as to increase the appreciation of the restaurant and the brand in the marketplace.
• Controls cost of goods by insuring proper ordering, receiving, storing, preparing and serving of all food and beverage products. Controls inventory levels to insure product quality, availability and utilization.
• Performs daily quality and line checks.
• Maintains all FOH control forms and procedures. Approves all discounts and promotional sales.
• Ensures accuracy of all staff financial transactions. All financial and personnel reporting duties are completed accurately and in a timely manner.
• Conducts regular departmental staff meetings. Provides regular one-on-one coaching for trainers and hourly employees. Ensures that all employees receive annual performance reviews. Uses the developmental program at all levels.
• Interacts with staff and guests to ensure their loyalty to the restaurant. Ensures that staff knows and adheres to our methods for building customer loyalty.
• Ensures daily compliance with all government and regulatory requirements as well as all Twin River policies and procedures.
• Ensures that all dishes, utensils and kitchen equipment are properly pre-soaked, cleaned and sanitized. Follows all posted English or Spanish language procedures for using chemicals, dish machine and three-compartment sink.
• Safely stores all chemicals, dishes, utensils, and equipment in their designated areas. Handles all food and equipment in a safe and sanitary manner.
• Ensures responsible service of alcohol by following all legal requirements including carding and monitoring consumption.
• Follows daily checklists. Ensures the completion of all assigned cleaning duties. Complies with direction and instructions from superiors.
• Ensures that the staff has full knowledge of all current Twin River promotions and special events.

Physical/Mental Requirements

• Possesses stamina and energy to remain active and move quickly for up to 12-hour shifts.
• Ability to lift and carry 50lbs for a distance of 10 feet occasionally.
• Ability to tolerate cold temperatures below 50 degrees F. for up to 10 minutes at a time frequently.
• Ability to hear, understand, and respond to guest and staff requests in a loud environment constantly

Working Conditions

• Mostly indoors and generally climate-controlled environment
• May be exposed to noise, smoke, and odors
• Working with others and independently