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Guest Service Manager - Food & Beverage

Williamsburg Lodge

310 South England Street
Williamsburg, VA 23185

323 Room Hotel
Gestionado Por Crescent Hotels & Resorts
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Tiempo Completo

Description

Responsibilities Include:

  • Oversee the daily operations of the dining room and lounge.
  • Ensure compliance with federal and state regulations for safety, sanitation, financial transactions and internal equipment and inventory controls.
  • Monitor and control payroll and labor costs.
  • Enhance revenue opportunities.
  • Maintain the quality of guest service in the dining room and lounge.
  • Manage employee performance to meet established standards.

Qualifications:

Must be at least 21 years of age due to Virginia A.B.C. code § 4.1-307

Working knowledge of food, beverage, service, and payroll cost control methods

Bachelor’s degree in Restaurant Management or Business Management PLUS 2 years of supervisory experience in fine dining operations.

OR

2 year degree in restaurant management. PLUS 3-5 years of progressively responsible experience including 2 years of supervision in fine dining operations.

OR

High school diploma or GED PLUS 4-6 years progressively responsible experience including 3 years supervision in fine dining operations.

Strong knowledge of wine and liquor plus bartending experience

Ability to 1) communicate well both orally and in writing; 2) exercise high levels of tact and discretion; 3) demonstrate extreme courtesy and hospitality in stressful situations and 4) work flexible shifts that include nights, weekends and holidays

NOTE: In accordance with Virginia A.B.C. § 4.1-225 Colonial Williamsburg prohibits employment of anyone in an alcohol serving position who has been convicted of a felony, any crime involving moral turpitude (lying, cheating, or stealing), or a drug-related offense within the past five years.

Publicado 15 De Octubre De 2024

Williamsburg Lodge

Immerse yourself in the charm and history of Colonial Williamsburg by staying at Williamsburg Lodge, Autograph Collection. Situated in the heart of the historic district, our hotel blends Southern elegance with modern comforts for a homelike feel. Drawing from the time of Colonial Williamsburg, our accommodations offer Chippendale fretwork and unique furnishings. This 18th-century style blends harmoniously with modern amenities including complimentary high-speed Wi-Fi, mini-refrigerators, and flat-panel TVs with premium movie channels. 

Sample Southern and American fare for breakfast, lunch, and dinner at Traditions and Sweet Tea & Barley, our two restaurants. Work out in our fitness center and take a dip in one of our multiple pools. To elevate your visit, pamper yourself with a spa treatment or tee off at Golden Horseshoe Golf Club. We are just minutes from historic tours and exhibits of Colonial Williamsburg, Jamestown, Yorktown and Busch Gardens. We hope to welcome you to Colonial Williamsburg very soon