Bell Attendant

Description

• Greet Guests as they enter the Williamsburg Inn.
• Escort guests to their hotel rooms.
• Bring guest baggage to hotel rooms using baggage cart as necessary.
• Explain: (1) hotel services available to guests; (2) use of television; (3) room temperature controls; (4) hotel evacuation routes
• Answer guest questions about the Williamsburg Inn and Colonial Williamsburg.
• Drive hotel guests to Colonial Williamsburg restaurants and other Colonial Williamsburg locations, and back to the hotel.
• Provide ice service when requested by guests.
• Assist doorkeepers as needed

QUALIFICATIONS:

• Final candidates are to present in person a valid driver's license and an original Motor Vehicle Record transcript (MVR). The MVR is to be no older than 30 days, issued by the same state as the driver’s license, and must cover the past seven years. New residents must obtain a Virginia driver’s license within 30 days.
• Ability to display the highest standards of hospitality and courtesy while working with guests, employees, managers and supervisors under busy and stressful situations
• Ability to: (1) learn required information about the Williamsburg Inn and Colonial Williamsburg; (2) deal with unexpected problems with tact and courtesy; (3) work nights, weekends and holidays
• In accordance with Colonial Williamsburg insurance requirements, applicants must be 21 years of age.
• Physical requirements include, but are not limited to: (1) transporting and handling up to 60 pounds; (2) using a bicycle as necessary; (3) climbing stairs

  STANDARDS: Maintain a positive, enthusiastic outlook; smile and greet guests, employees, managers, and supervisors; show respect for and cooperate at all times with those for whom and with whom you work; report to work as scheduled and on time; meet appearance standards; perform assigned tasks accurately and on time.