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Surveillance Operator I

WarHorse Gaming Omaha

6303 Q Street
Omaha, NE 68117

Casino
Gestionado Por WarHorse Gaming Lincoln
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Compensation: $19/Hr, Tiempo Completo

Summary

Surveillance Operator I
Summary Description

The Surveillance Operator I is responsible for observing, documenting, and reporting all activity on property to provide protection of company assets, ensure compliance with regulatory agencies, and adherence to company policy and procedures through communication of investigative results.

Why Warhorse Casino?
  • Federal Employees Medical Coverage (Medical/Dental/Vision)
  • 401k with Day 1 Vesting & Company Match
  • Discounted Meal Program
  • Vacation, Holiday, & Sick Days
  • Quarterly Incentive Program
Essential Job Functions/Duties
  • Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming Omaha, LLC
  • Monitors activities of guests and employees via closed-circuit television (CCTV) system and personal observation, for criminal activities and/or violations of regulations, policies and procedures, or internal controls.
  • Captures, tracks, and documents video evidence for risk management, compliance, and criminal activity. Video records questionable activities and makes written reports to appropriate personnel.
  • Monitors alarm system.
  • Reviews video to settle patron disputes, locate illegal activity, participate in investigations, or assist other departments.
  • Maintains strict confidentiality of all property related issues.
  • Operates monitor room equipment, including basic computer functions.
  • Participates in court actions relating to gaming violations.
  • Responds to surveillance supervision, management, and regulatory requests.  Responds to requests of all other departments when applicable and necessary.
  • Prepares and writes daily reports and logs.
  • Audits procedures performed by other employees including count rooms, slots, food and beverage, cage, and security.  Documents findings from these observations.
  • Ensures all surveillance equipment is working correctly throughout their shift.
  • Conducts routine surveillance video recording and complete documentation to detect suspicious activities and behavior throughout casino and gaming areas.
  • Monitors property and casino operations to ensure adherence to the state regulations and company policies and procedures.
  • Performs other tasks as assigned
Job Specifications
  • Must be 21 years or older.
  • High school diploma/ GED or equivalent experience required.
  • One (1) year of experience in casino gaming preferred.
  • Ability to perform basic math, English composition skills, and computer functions.
  • Excellent organizational skills and attention to detail.
  • Strong analytical and problem-solving skills.
  • Proficient with Microsoft Office Suite or related software; and surveillance software.
  • Knowledge of all table games preferred.
  • Manual dexterity to operate surveillance equipment including computers and peripheral equipment, camera keyboards and joysticks to operate cameras.
Core Competencies
  • Collaboration Skills
  • Communication Proficiency
  • Problem Solving
  • Ethical Conduct
  • Stress Management/Composure
  • Casino math such as payouts and odds.
  • Ability to sit or stand for long periods.
Travel Requirements 

Travel is not required for this position

Work Hours

Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying schedules to reflect the business needs of the property

Certification Requirements

Is this position responsible for selling, serving, or distributing alcoholic beverages or do they have comp authority? No

Gaming License Required? Ability to secure and maintain NE Gaming License.

Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. 

However, Preference May Be Extended To Persons Of Indian Descent In Accordance With Applicable Laws.
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Publicado 6 De Noviembre De 2024

WarHorse Gaming Omaha

WarHorse Gaming is a division of Ho-Chunk, Inc., the award-winning economic development corporation of the Winnebago Tribe of Nebraska. WarHorse Gaming operates the WarHorse Casino in Lincoln (now open) as well as the WarHorse Casino, in Omaha. Click here for our latest news!

Both are in partnership with the Nebraska Horsemen’s Benevolent and Protective Association (HBPA). WarHorse Gaming will also operate WarHorse Casino in South Sioux City (opening TBD).

WarHorse Sportsbook Omaha currently features simulcast racing, and in-person sports betting.

WarHorse Omaha is excited to share our latest construction updates! Our high-end casino currently features over 400 slot machines, simulcast racing, and in-person sports betting. Our future casino will offer over 1,100 slots and nearly 30 table games.

Our restaurant provides a quick service menu which includes burgers, chicken, wraps, breakfast items and other apps & finger foods.  We also feature a full-service bar. Non-alcoholic drinks are complimentary.

We provide over 400 parking spots onsite, and a shuttle circling the lot to take customers from their car to and from the casino.