Lobby Attendant

Job Description

Job Summary

 Cleans hotel guest public areas, offices public restrooms and/ or other assigned areas in a timely and organized manner to ensure guest satisfaction. Open position for PM Position

Job Duties

•  Reports any area unable to be serviced within appropriate time standards to supervisor.
• Reports needed repairs of unsafe conditions to supervisor.
• Responds to requests from guests, supervisors, or management in a timely and efficient manner.
• Maintains linen cart and supplies neat and organized to department standards.
• Maintains security of equipment, keys and supplies issued each day.
• Reports lost and found articles to Fire, Life & Safety.
• Responds quickly to guest requests in a friendly manner.   Follows up to ensure guest satisfaction.
• Always provides a professional image through appearance and dress.
• Follows company policies and procedures.
• Cleans and services assigned public rest rooms, dust, vacuum in a timely and organized manner according to procedures and standards.

Note: May be assigned additional duties by supervisor or manager

Education and Experience

• Previous housekeeping experience preferred but not required
• Basic reading, writing and math skills, is preferred

Skills and Abilities

• Customer service oriented
• Time management and organizational skills
• Ability to pay close attention to detail
• Able to work overtime
• Able to work in a fast paced, stressful environment 
• Able to work with common household chemicals
• Ability to work a flexible schedule, including evenings, weekends, and holidays

Physical Requirements

•  Ability to walk and stand for extended periods, kneel, reach, talk, hear, see, bend, twist, kneel, crouch, stoop, climb, grasp and perform repetitive motions.
• Ability to push, pull, lift, carry or otherwise move up to 75 lbs.