Photo of Parrot Key Hotel & Villas, Key West, FL

Assistant Housekeeping Manager

Parrot Key Hotel & Villas

2801 N. Roosevelt Boulevard
Key West, FL 33040

148 Room Hotel
Gestionado Por HHM Hotels
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Tiempo Completo

Opportunity:  Assistant Housekeeping Manager

Manage housekeeping operations in accordance with established guest service, quality and sustainability standards.

Potential Career Path

Executive Housekeeper – Operations Manager – Assistant General Manager

Essential Job Functions

  • Interview, select, train, schedule, coach and support associates, ensuring they perform in accordance with established brand or hotel standards and consistent with HHM core values.
  • Observe and monitor staff performance to ensure efficient operations and adherence to policies and procedures.
  • Inspect guest rooms, public areas and grounds for cleanliness, appearance and safety.
  • Answer inquiries pertaining to hotel policies and services and resolve guests’ complaints and concerns.
  • Prepare schedules based upon occupancy and assign duties to associates.
  • Take inventory and submit periodic inventory orders to insure supplies are purchased in a timely manner. 
  • Prepare required paperwork pertaining to departmental functions.
  • Be aware of and communicate guest service scores to drive improvement and higher guest satisfaction. 
  • Comply with HHM internal audit standards pertaining to key control and risk management areas (I.E. lost and found, key control, guest room safety).
  • Maintain departmental expenses in line with budget as described by General Manager.
  • Ensure compliance with specific brand standards.
  • Be aware of and communicate service scores to drive improvement and higher guest satisfaction.
  • Follow sustainability guidelines and practices related to HHM’s EarthView program.
  • Practice safe work habits; follow MSDS and OSHA standards; wear protective safety equipment and participate in safety committees as directed.
  • Perform other duties as requested by management.

Position Requirements

  • High School diploma or equivalent preferred.
  • One year previous housekeeping supervisor experience required.

Work Environment and Context

  • Work schedule varies and may include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling or crouching. 

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

Publicado 16 De Noviembre De 2024

Parrot Key Hotel & Villas

Our Luxury Waterfront Hotel

Parrot Key Hotel & Villas is back and better than ever. With glimmering pools, hammocks and cocktails — the island life awaits…

We have a brand new, refined, and completely refreshed look while still staying true to our original Key West spirit. While the full experience won’t be complete until the New Year (guests are going to love The Grove Kitchen & Bar, we promise it’ll be worth the wait), we’re excited to welcome travelers to stay with us and preview Key West’s newest island getaway. 

We invite visitors to come see us and enjoy little preview of what’s to come at a special preview rate. Our guest rooms are complete and awaiting your arrival. Our poolside Tortuga Bar, open for our preview period, is also open and ready to pour favorite island cocktails.