Spa Massage Therapist

Guest Service Agent

About The Opportunity

Practice Hospitality is seeking a hospitable and friendly Spa Massage Therapist to join the team at the Mining Exchange Hotel & Spa.

About The Hotel

Mining Exchange Hotel & Sap was built in 1902 as a stock exchange for local mining companies, The Mining Exchange Hotel & Spa offers a one-of-a-kind experience in the heart of downtown Colorado Springs. Our elegant, yet casual public spaces, and guestrooms are all newly renovated.

Job Role

The massage therapist is responsible for performing all massage services and additional related treatments. Also needs to provide a level of excellence in guest service both to internal and external guests.

Responsibilities:

• Perform massages while always maintaining the client’s comfort.
• Provide 30-, 60- and 90-minute massages as required.
• Maintain a clean, hygienic, and neat work environment always, ensuring all equipment is in safe working order.
• Actively participate in other areas of the spa operation, such as body treatments, product knowledge and retail sales.
• Stock workstation for daily services, maintaining a clean work area throughout the day.
• Prepare the station for the guest’s arrival.
• Promptly greet guests in a warm, friendly, and professional manner
• Provide services in an exceptionally timely, thorough, and professional manner.
• Perform services making guest satisfaction a priority while running on time for the next guest’s appointment.
• Maintain pleasant professional conversation throughout the services with focus on the guest.
• Be familiar with the guest’s name and address them using their name.
• Serve each guest with the utmost courtesy.
• Personalize all services and anticipate guest requests whenever possible.
• Constantly display outstanding, communication and guest relation skills
• Process dirty linens, fold, stock and put away clean linens.
• Demonstrates a professional attitude in all interactions with guests, hotel staff and vendors
• Maintain a cooperative attitude in working with management and fellow team members
• Adheres to all Mining Exchange Hotel and Spa standards, procedures and guidelines.
• Other duties as assigned.

Requirements

Education:                         Licensed Colorado massage therapists. High school diploma or equivalent

Experience:                      1-2 years’ experience as a massage therapists preferred.

Skills and Abilities:          Knowledge of spa, massage and salon services, credentialed requirements, and practices. Strong team player and knowledge of computer 

                                           software such as Microsoft Office and Outlook.

Job Type: FLSA Designation: Full Time-Non-Exempt

Compensation: $11.40 per hour plus tips

About The Company

Practice Hospitality manages hotels differently. A growing company with opportunities for advancement, we infuse hotels with style, spirit, and soul. We inspire, innovate and advocate. We deliver results and do well by our owners because we respect the individuality that we all bring to the table, the connectedness of our world and the impact we have on our community.

We are looking for someone who thinks big because, at Practice Hospitality, we value creativity, emotional intelligence, problem solving and innovation. This is an opportunity to be an integral part of a team that supports one another, is empowered, and holds themselves accountable. If you bring your A game every day and pursue excellence with tenacity, we want to invest in your professional and personal growth. But, more than anything, we are looking for good humans who care; about our guests, each other and making every moment together enriching, fulfilling and fun.