Restaurant Supervisor

The Opportunity 

Delaware North Travel and Hospitality is searching for a full-time or part-time Restaurant Supervisor to join our team at Richmond Airport in Richmond, Virginia. When guests are provided with excellent service, this is where we have achieved our greatest goal. As a Restaurant Supervisor, you will lead hourly staff in the daily performance of their duties and effectively prioritize multiple tasks.

Pay

$21.00 - $21.00 / hourInformation on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

Benefits 

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program 
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

Responsibilities 

• Maintain a safe and clean environment for guests and team members, ensuring the venue is adequately stocked with all products and supplies needed for service and all departmental and organizational policies and procedures are met
• Assign duties to team members on shift and perform some service tasks
• Assist managers in team member training and compliance
• Investigate and resolve service complaints, review procedures operational areas in need of attention, as well as assisting in the management of staffing levels in accordance with budgetary goals and business volume
• Greet guests positively, professionally and as an individual, and monitor guests’ and team member need within your assigned area

Qualifications 

• Experience working in a restaurant; beneficial to have two years’ supervisory experience
• Self-motivated, superior organization and guest service abilities
• Excellent written and verbal communication skills with customer relation skills
• No college degree required

Physical Requirements 

• Must be able to carry up to 35 lbs
• Standing, walking, bending for the duration of the shift, occasionally pushing and pulling to move equipment, mops, and brooms

Shift Details 

Day shiftEvening shiftMonday to FridayWeekends

Who We Are 

Serving fliers since 1987, Delaware North provides food and beverage services at Richmond International Airport. When travelers crave a coffee, snack, or full-course meal, we provide options to satisfy everyone's needs. Richmond International Airport is centrally located within Virginia and the mid-Atlantic region. Team members receive free daily lunch, free parking, and a set schedule. 

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.