Night Auditor

One Year Of Previous Hotel Front Desk Experience Is Preferred

• All of the responsibilities of a Front Desk Agent and PBX Operator (a job description for each of these positions can be provided upon request).
• Run audit reports
• Adjust house accounts and prepare adjustment log daily.
• Process credit cards, post room and tax and do phone report nightly.
• Prepare Daily Report by auditing ledgers, micros reports, and supporting documents to breakdown revenue by department and subsection.
• Reset systems for next days operations.
• Ensure all necessary copies of documentation and reports of daily work are distributed to the proper department.
• Respond and resolve guests requests, complaints or questions in a courteous and timely manner.

• Maintain hospitality standards; enthusiastically greet guests, make eye contact, smile, engage in polite conversation, use the guests name, thank them and invite them back!

• Uses customer-oriented telephone etiquette to get information. Greets callers, establishes rapport and projects professional tone.
• Has great attention to detail and works well under pressure in a fast-paced environment.
• Ability to scrupulously follow all Driftwood and Margaritaville Lake Resort policies and procedures

• Requires rigorous activity; grasping, writing, typing, walking, bending, stretching, repetitive motions and standing for long periods sometimes in excess of 8 hours with only a half hour lunch break.
• Occasional pushing, pulling, lifting and carrying of up to 25 pounds.
• Hearing; communication with guests and staff, audible alarm systems.
• Specific vision abilities required include visual acuity; near/distance vision and the ability to see color.
• Adheres to the dress code as outlined in the Driftwood Hospitality Associate Handbook.

Job Type

Full-Time

PAY

$15.00 per hour