Boulevard Kukulcan, Retorno Chac L-41, Zona Hotelera
Cancun,
77500
Mexico
Tiempo Completo
Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations. Offer guests amenities such as water, juice, or heated neck pillows. Answer questions about general property information and amenities. Escort guests to and from treatment rooms. Check computer for updates and changes to schedule regularly throughout the day. Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas. Dispose of trash and dirty linens in the proper area. Secure supplies and equipment at the end of each shift. Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations.
Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. Anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International.
Get ready for the vacation of a lifetime at Marriott Cancun Resort. The soft sand can be between your toes in a matter of seconds and you'll be gazing into the infinite horizon of the Atlantic. The ocean is constantly in reach from our hotel, but we're also near fun destinations such as La Isla Mall, Coco Bongo and downtown Cancun. If you're ready for some indoor relaxation, veg out atop a featherbed with a pillowtop mattress and turn on a premium movie channel. With each room including floor to ceiling windows and a balcony, a remarkable beachfront view will always be available. Dine at any one of our 11 on-site restaurants. You'll have access to many different cuisines and atmospheres. If you want to treat your significant other to a romantic dinner, perhaps at La Capilla Argentina Steakhouse, drop your children off at our kid's club and enjoy fine dining. Afterwards, head to the spa for a couple's massage. Allow Marriott Cancun Resort to treat you to an unforgettable vacation experience in Mexico.