F&B Supervisor
DoubleTree by Hilton Hotel Melbourne - Flinders Street
270 Flinders Street
Melbourne,
Victoria
3000
Australia
Full-Time
Description
About Hilton Melbourne Little Queen Street
Hilton Melbourne Little Queen Street combines old world charm with modern luxuries! This stunning hotel in the heart of the CBD features 244 stylish guest rooms, including 10 spacious suites, a restaurant and bar, fully equipped gym and meeting & event spaces.
About the role
In your new role as Food and Beverage Supervisor, you will oversee F&B operations and be responsible for engaging with our guests, supervising and supporting your team with daily activities, and ensuring brand service standards are met to the highest quality. Reporting to the Food & Beverage Manager, you will enjoy working as part of a team on a rotating roster, in a fast-paced environment. This role will oversee the Restaurant, In Room Dining as well as Events. Your duties will include:
- Supporting daily Food and Beverage Operations by being hands on.
- Supervise the team, ensuring that brand standards are met and guest expectations are exceeded
- Train and develop team members, ensuring they maintain a professional manner and are up to date with VIP guest movements, hotel events, local attractions and activities
- Ability to oversee both a-la-carte and buffet style service
- Understand menu content, any menu changes, and promotional activities.
What are we looking for?
- Experience in a Food and Beverage Supervisory role, or strong experience in an F&B service role, preferable within a hotel environment
- Fluent in the English, in order to communicate professionally with guests and team members, both in person and over the telephone
- A passion for delivering exceptional guest experiences
- Demonstrated ability to resolve problems and conflict, and work efficiently under pressure
- Well-presented, organised and calm personality
What will it be like to work for Hilton?
At Hilton we know that our Team Members are the reason behind our success so in turn we are committed to ensuring that Hilton is a workplace where you can Thrive and make time for what matters most. Over the past three years, we have held our top spot as the #1 hospitality company in Australia as listed by the Great Places to Work institute. In 2023, Hilton ranked #2 across all industries and #1 worldwide! You can also look forward to receiving:
Access to Go Hilton, our Team Member Travel Program
- Competitive wages with higher than industry penalty rates
- Worldwide travel discounts at unbelievable rates for you and your friends and family!
- Free access to growth and development opportunities from top class providers; Harvard University and LinkedIn Learning just to name a few
- A workplace culture that fosters personal wellbeing and gives you free access to Employee Assistance Programs to support your mental and physical wellbeing
DoubleTree by Hilton Hotel Melbourne - Flinders Street
At A Glance
Located in the heart of Melbourne’s dynamic central business district, just steps from the vibrant arts and entertainment district, DoubleTree by Hilton Hotel Melbourne – Flinders Street offers an ideal base for business and leisure travelers. Our modern Melbourne hotel is situated directly opposite historic Flinders Street Station and Federation Square, and is within walking distance of many corporate offices, the famous Melbourne Laneways and the South Bank precinct. Enjoy easy access to Melbourne attractions, restaurants, sporting venues and retail precincts, including Etihad Stadium, Melbourne Cricket Stadium, Bourke Street Mall and Collins Street. Melbourne International Airport is just 22km from our inviting Melbourne hotel.
Stylish, modern and spacious, each guest room offers WiFi (fee applies), a flat-screen HDTV and a desk with a designer chair. Refresh with a selection of elegant amenities in the contemporary bathroom and enjoy a restful night’s sleep in the plush Sweet Dreams® by DoubleTree bed.
Plan a cocktail reception or corporate event for up to 140 people at this modern hotel in Melbourne with three versatile meeting spaces, all with contemporary A/V equipment.
Relax with a glass of wine or a cold beer and savor contemporary Australian cuisine in our on-site restaurant and bar, Platform 270. Energize with modern cardio, resistance and weight equipment in the complimentary fitness center. Our friendly staff looks forward to greeting you on arrival with a signature DoubleTree chocolate chip cookie.
