Food & Beverage Supervisor

Description

Job Summary:

Greet restaurant guests with a positive, friendly attitude. Serve guests in a timely manner to ensure that they have a favorable dining experience. Oversee all Food & Beverage activities and team members on assigned shift as needed and directed by Food & Beverage Shift Manager. Promote the L.U.C.K.Y culture through actions and positive attitude.

Duties and Responsibilities:

• Maintain a pleasant, friendly, and welcoming attitude toward all external and internal guests at all times.
• Appropriately use all related equipment, including cash registers, Micros, and credit card machines.
• Delegate authority and assign responsibilities and work schedules to department staff and monitor for timely and proper completion.
• Provide hands-on leadership for all food and beverage outlets.
• Review, approve, and administer disciplinary action as necessary.
• Accurately collect payment for meals and give change when needed.
• Promptly and correctly serve all items ordered by guests.
• Order and stock food and beverage items and maintain inventory control.
• Clean all areas of the restaurant and all equipment to ensure sanitation standards are met at all times.
• Have complete knowledge of all casino events and promotional activities.
• Keep the work area in a clean and orderly manner.
• Ensure the safety and security of team members and guests.
• Comply with all policies and procedures established by Bally's KCand departmental management.
• Other duties as assigned or any reasonable request from any member of management.

Qualifications:

• A high school diploma or GED is preferred.
• At least 2 years of experience in restaurant operations, or equivalent combination of education and experience is required.
• Must obtain and maintain Colorado Gaming Commission occupational license, food handler’s license, Kansas City, Missouri liquor permit, and TIPS certification.
• Understand and adhere to all liquor control laws and regulations, sanitation and health department regulations for safe handling of food and alcohol, and any other federal, state, and/or local regulations.
• Appropriate use of office equipment, including personal computer, telephone with voice mail system, fax machine, and copy machine.
• Must be able to work any necessary hours, including late nights, weekends, and holidays.
• Read, write, and understand somewhat complex instructions.
• Communicate appropriately with all casino customers, casino departments, and fellow team members.
• Understand and adhere to all Colorado gaming regulations and any other applicable federal, state, and/or local regulations
• Accurately perform all assigned job duties in a high-volume, fast-paced environment under frequent time pressures.

Physical Demands:

• Frequently required to walk, run, kneel, stretch, push, twist, bend, and lift
• Requires visual acuity to perform close-up activities and peripheral oversight
• Requires manual dexterity to operate a keyboard
• Must be able to read, speak, and correspond in the English language

Why Work for Bally’s? 

Eligible upon start:

• Employee Discount Meals
• Paid lunch break
• Subsidized Bus Passes
• Reimbursement of Colorado Gaming License fees
• Free Covered Employee Parking.

Eligible after 60 days of full-time employment:

• Health, Dental, Vision
• Company paid Long Term Disability and Life Insurance
• Flexible Spending Account (FSA)
• Group Life, Whole Life, Supplemental Term Life
• Short-Term and Long-Term Disability
• Voluntary Critical Illness
• Accidental and Hospital Indemnity Insurance
• Identity Theft and Pet Insurance Discounts
• Upwards Childcare Database and Support
• Employee Assistance Program (EAP)
• Student Loan Advisor Assistance
• Wellness Program

Eligible after 90 days of full-time employment:

• 401K
• PTO - 12 days for your first year

Disclaimer:

Bally's Black Hawk Casino is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

Bally’s Corporation is the leading U.S Omni channel provider of land-based gaming and interactive entertainment. Be sure to join the fast-growing team today!