Jobs at Wincome Hospitality

• Senior Employee Relations Manager (Human Resources)

  As a member of the Human Resources staff, he/she will work with the Corporate Director of Human Resources to carry out employee relations matters at the different entities along with ensuring compliance. The Senior Employee Relations Manager will be involved in company-wide Employee Relations such as investigations, complaints, disciplinary actions, suspensions and terminations. This role will in addition monitor/ensure compliance with all local/state/federal mandated reports.

• Front Desk Agent (Guest Services)

  The ideal Front Desk Agent candidate will have some previous Front Desk Agent experience, exceptional communication skills, and enjoy working in a fast-paced environment. We are looking for positive, upbeat individuals who can deliver total guest satisfaction.

• Corporate Director of Marketing (Sales & Marketing)

  Summary The Corporate Director of Marketing for Wincome Hospitality sets the standards, provides strategic vision and leads the marketing team in generating profitable revenue for all applicable units by fully leveraging marketing programs at the property and market level.

  The Corporate Director of Marketing sets the standards, provides strategic vision and leads the marketing team in generating profitable revenue by fully leveraging marketing programs, including customer loyalty programs, and ensuring marketing efforts are effectively integrated with the selling efforts for all the organizations business entities.

• Assistant Front Office Manager (Guest Services)

  DISCOVER WHAT IT MEANS TO RISE! At The Westin Anaheim Resort, discover a place where you’re given a choice to not just get up and go to work, but to RISE. To work together to enhance the well-being of our guests and our communities.

  Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Front Desk, Service Express, Guest Services and Front Services. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.

• Rooftop Bar (RISE) (Food & Beverage)

  OVERVIEW: The Westin Anaheim Resort’s Roof Top Bartender represents the heart of one the resort’s main attraction, and by this the rooftop bartender will have a magnetic and charismatic personality that encases the ultimate bar experience by preparing beverages with a mixologist approach for guests and serving them at the bar and/or through the wait staff. The roof top bartender maintains a clean and organized work environment.

• Bartender (Bartender/Mixologist)

  As a bartender you are responsible to provide timely, accurate and friendly service while preparing the highest quality beverages for our guests.

• Night Audit Supervisor (Guest Services)

  he Night Audit supervisor oversees the nightly operations of the hotel and resort as well as the guest service staff, acts as a contact person for guests and other hotel Departments during the night shift. Turns over the day and processes all credit cards.

  The Night Audit supervisor oversees the nightly operations of the hotel and resort as well as the guest service staff, acts as a contact

• Corporate Assistant Controller (Finance/Accounting)

  The Corporate Assistant Controller position is responsible for the accounting operations of the multiple entities of the company. This includes , but not limited to, the production of timely and periodic financial statements, maintenance of a system of accounting records, and a proven set of internal controls designed to minimize risk and provide financial records that meet the standards and comply with generally accepted accounting principles. The position is fully responsible for management information reporting that enhances the accuracy of the business financial position. The Corporate Assistant Controller reports directly to the company VP Finance and Administration

• Front Desk Agent (Guest Services)

  DISCOVER WHAT IT MEANS TO RISE! At The Westin Anaheim Resort, discover a place where you’re given a choice to not just get up and go to work, but to RISE. To work together to enhance the well-being of our guests and our communities. Apply today.

  Responsible for processing all guest check-ins/check-outs, confirming reservations, assigning rooms, and issuing and activating room keys. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed. Supply guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Complete designated cashier and closing reports in the computer system.

• Service Express Agent (Overnight) (Guest Services)

  Responsible for telephone switchboard station in order to answer telephone calls. Process guest requests for wake-up calls, screening calls, room service orders and other requests related to placing or receiving telephone calls. Advise guest of any messages (e.g., voicemail, mail, faxes) received for them, and send to room if required. Answer, record, and process all guest calls, requests, questions, or concerns. Receive, record, and relay messages accurately, completely, and legibly. Log all guest requests or issues into computer, contact appropriate individual or department (e.g. Bellperson, Housekeeping, Engineering, Room Service, Valet), and follow up with guest to ensure their request has been met to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. Assist guests with accessing the internet. Report accidents, injuries, and unsafe work conditions to manager.

• Houseperson (Housekeeping)

  DISCOVER WHAT IT MEANS TO RISE! At The Westin Anaheim Resort, discover a place where you’re given a choice to not just get up and go to work, but to RISE. To work together to enhance the well-being of our guests and our communities. Job Fair: July 7 10-3 at The Anaheim Hotel.

  OVERVIEW: Performs any combination of the following tasks to maintain guestrooms, working areas, and the hotel premises in a clean and orderly manner.  Demonstrates a professional, friendly, warm and welcoming demeanor to all guests and employees.

• Corporate Human Resources Generalist (Human Resources)

  The Human Resources Generalist is responsible for the administrative human resources duties for three hotels and the corporate offices. Additional responsibilities include the coordination of staff recognition, employee relations, career fairs and training events.

• Engineering II (Engineering/Maintenance)

  Responsible for maintaining the general condition of the property with regards to all aspects of basic electrical, carpentry, plumbing, mechanical, and painting work. Complete maintenance request work orders from all departments on a timely basis. Participate in the preventive maintenance program for all-building equipment and rooms. Complete other special projects assigned periodically by the Chief Engineer.

• Front Services Supervisor (Guest Services)

  DISCOVER WHAT IT MEANS TO RISE! At The Westin Anaheim Resort, discover a place where you’re given a choice to not just get up and go to work, but to RISE. To work together to enhance the well-being of our guests and our communities. Apply today.

  Responsible for all Front Services and staff. Areas of responsibility Valet and Bell operations. Directs and works with Front Services employees to successfully execute all guest arrival and departure procedures. Works to establish a safe and secure environment for all guests and associates. Strives to continually improve guest and employee satisfaction and maximize financial performance of the department.

• Director of Housekeeping (Housekeeping)

  The Hotel Director of Housekeeping is responsible for leading the housekeeping department and overseeing the Rooms Division to ensure the highest standards of cleanliness, maintenance, and guest satisfaction throughout the hotel. This senior management role involves strategic planning, operational oversight, and team leadership to drive excellence in guest room and public area presentation.

See all 40 jobs at https://www.hospitalityonline.com/wincome-hospitality/jobs