Jobs at Twin Arrows Navajo Casino Resort

• Coffee Bar Attendant (Food & Beverage)

  Under general direction from the Food & Beverage Supervisor/Food and Beverage Manager, maintains an efficient fast food operation by preparing and serving all menu items accordance with production requirements and established policies and procedures. Maintains all food preparation and service standards in a safe, accident-free environment.

• Beverage Server (Food & Beverage)

  Under general direction from the Food & Beverage Supervisor and/or Food and Beverage Manager, provides friendly, prompt and courteous beverage service to casino patrons according to established policies and procedures.

• Food & Beverage Supervisor (Food & Beverage)

  Under general supervision of the Director of F & B Operations or F & B Manager, responsible for the daily supervision of all Food and Beverage outlets in the casino. Ensures that all food and beverage operations are executed to achieve established quality, service, safety and financial goals and objectives and in accordance with all applicable established laws and regulations.

• Food & Beverage Manager (Food & Beverage)

• Housekeeper (EVS) (Housekeeping)

  Under the general direction of the Housekeeping Supervisor or Maintenance Supervisor, contributes to a positive customer experience by maintaining the customer areas, entrances, gaming areas and administrative areas in a clean and sanitary condition.

• Housekeeping Supervisor (EVS) (Housekeeping)

• Marketing Coordinator (Sales & Marketing)

  Under the direction of the Director of Marketing, provides a variety of administrative, fiscal, personnel support, and planning activities including processing of all business documents. Provides administrative support for the Advertising, Casino Promotions, and Entertainment areas of the Marketing Department. Maintains confidentiality of all privileged information.

• Busser (Chefs/Kitchen)

  Under general direction from the Food & Beverage Supervisor and/or Food and Beverage Manager, maintains an efficient restaurant operation by clearing and resetting tables and ensuring all work areas are clean and presentable at all times according to established policies and procedures.

• Bar Back (Food & Beverage)

• Server (Food & Beverage)

  Under general direction from the Food & Beverage Supervisor and/or Food and Beverage Manager or Banquet Captain and/or Banquet Manager, maintains an efficient and profitable restaurant operation by providing prompt and courteous food service to restaurant customers according to established policies and procedures.

• Kitchen Steward (Chefs/Kitchen)

• Front Desk Agent (Guest Services)

• Hostess / Cashier (Food & Beverage)

• Buffet / Food Court Attendant (Food & Beverage)

• Slot Supervisor (Slots/Electronic Games)

  Under general direction of the Slot Tech Manager and/or Director of the Slot Operations, accomplishes the objectives of the slot department by supervising and overseeing slot and Bingo operations. Ensures slots operate in accordance with applicable laws, regulations, policies and procedures and operations are executed in a prompt, professional and courteous manner. Maintains confidentiality of all privileged information.

• Sous Chef (Chefs/Kitchen)

  Under general supervision of the Restaurant Chef, Executive Chef, Assistant Director of Food and Beverage Operations, Director of Food & Beverage, and/or Travel Center Manager, performs one-on-one training of line cooks. Assists in menu writing, P&L, costing, scheduling, and all other related duties as assigned.

• Director of Travel Plaza Operations (Operations)

• Bartender (Bartender/Mixologist)

  Under general direction from the Food & Beverage Supervisor and/or Food and Beverage Manager, prepares and serves cocktails and other beverages to customers or prepares for wait staff, in a prompt, courteous and professional manner. Ensures customers meet age requirements for the purchase of alcohol and tobacco products.

• Busser (Chefs/Kitchen)

  Under general direction from the Food & Beverage Supervisor and/or Food and Beverage Manager, maintains an efficient restaurant operation by clearing and resetting tables and ensuring all work areas are clean and presentable at all times according to established policies and procedures.

• Housekeeping Supervisor (Housekeeping)

• Housekeeping Attendant (Housekeeping)

  Under the general direction of the Housekeeping Supervisor, Assistant Executive Housekeeper and/or Executive Housekeeper, cleans rooms and public areas in the Hotel. Maintains confidentiality of all privileged information.

• Casino Host (Sales & Marketing)

• Event Coordinator (Meetings/Events)

  Under the general direction of the Director of Marketing, this position is responsible for the documentation and implementation of casino marketing promotions. This includes, but is not limited to, compliance submissions, the technical set-up of promotions, validation that promotions are running as expected, and communications routed through the Director of Marketing to operational partners for the successful execution of each marketing promotion. The Event Coordinator will be required to provide analysis and feedback to the Director of Marketing to provide for a better understanding of expected expenses and related revenues; development and approval of the final structure of Casino Promotions will remain the responsibility of the Director of Marketing. The goal of the position is to attract new customers as well as maintain and retain existing customers. Maintains confidentiality of all privileged information.

• Player’s Club Representative (Sales & Marketing)

  Under general direction from the Player’s Club Supervisor, promotes a positive customer experience by educating guests on the benefits of the Players Club in a prompt, professional and courteous manner.

• Table Games Dealer (Table Games)

  Under general direction from the Table Games Supervisor, Pit Manager, and/or Director of Table Games Operations, promotes a positive customer experience by dealing Table Games to customers on assigned shift in a prompt, courteous and professional manner for blackjack.

• Table Games Supervisor (Table Games)

  Under general supervision of the Pit Manager and/or Director of Table Games Operations, oversees the Table Games Dealers in blackjack, poker and roulette. Ensures the Table Games department operates in accordance with applicable laws, regulations, policies and procedures and functions are executed in a prompt, professional and courteous manner. Maintains confidentiality of all privileged information.

• Travel Plaza Attendant (Sales & Marketing)

  Under general direction from the Travel Center Supervisor, enhances department’s effectiveness by performing a variety of duties and tasks. Maintains confidentiality of all privileged information.

• Cook (Chefs/Kitchen)

  Under general direction from the Sous Chef, Restaurant Chef, Executive Chef, Pastry Manager and/or Travel Center Supervisor - maintains an efficient restaurant and travel center operations by preparing hot and cold food items in accordance with production requirements, recipes and established policies and procedures. Maintains all food preparation standards in a safe, accident-free environment.

• Shuttle Driver (Transportation)

  Under the general direction of the Director of Sales or Director of Security (based on property location), provides safe, reliable, courteous, and efficient transport of patrons to and from casino or local area destinations in accordance with applicable laws, regulations, policies and procedures. Maintains confidentiality of all privileged information.

• Cage Cashier (Finance/Accounting)

  Under general direction from the Cage Supervisor, Lead Cage Supervisor and/or Cage Manager, safeguards the assets of the casino by executing monetary transactions for guests in an accurate, professional and courteous manner and in accordance with established policies, procedures, and gaming regulations.

• Director of Facilities (Engineering/Maintenance)

  Bachelor Degree in Engineering, Facilities or Construction Management, or related field. Seven (7) years progressive management experience in specialty or general maintenance field supporting 150,000+ square feet, in a hospitality/gaming environment. Facilities Management Certification required. Must meet all knowledge, skills and abilities. Must be twenty-one (21) years of age. Valid driver’s license and clean driving record. No felony, theft or stealing convictions. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license. Navajo preference.

• Maintenance Worker (Engineering/Maintenance)

  Under general direction of the Maintenance Supervisor and/or Director of Facilities, responsible for the maintenance, upkeep and repair of the grounds, buildings and equipment of the Casino.

• Electrician (Engineering/Maintenance)

• Maintenance Supervisor (Engineering/Maintenance)

  Under direct supervision of the Director of Facilities, this working supervisor provides day-to day coordination, direction and leadership to the routine and non-routine tasks, work/service requests, inspection corrections, special task/orders and the upgrade/remodel projects of the property. Responsible for the maintenance, upkeep, enhancement and repair of the grounds, buildings and equipment of the Casino.

• Maintenance Technician (Engineering/Maintenance)

  Under the general direction of the Maintenance Supervisor, Facilities Manager and/or Director of Facilities, responsible for maintenance, and repair of the grounds, buildings, and equipment of the facility including performing a variety of skilled technical duties and semi-skilled labor in the operation and maintenance of the facility’s water system.; performs adjustments and repairs to plant equipment; collects and documents samples for laboratory testing; performs lead supervision and training to assigned staff, and performs a variety of related duties as assigned which may include other NNGE facilities.

• Groundskeeper (Engineering/Maintenance)

• Payroll Clerk (Finance/Accounting)

• Casino Shift Manager (Table Games)

  Under the direction of the General Manager, responsible for facilitating communications, assisting with handling guest requests and disputes, supporting, motivating and assisting staff to ensure that operations are conducted in a manner that is consistent with all applicable tribal, state, and federal gaming laws and regulations. Acts as the senior manager on duty in the absence of the General Manager and Assistant General Manager. Maintains confidentiality of all privileged information.

• Senior Operations Analyst (Finance/Accounting)

  Bachelor’s Degree in Business, Accounting, Finance, or Economics plus five (5) years’ experience in an analytical role involving accounting, finance, operations, and database administration of which three (3) years must be in casino gaming. Must meet all knowledge skills and abilities. Must be twenty-one (21) years of age. No felony, theft or stealing convictions. Must successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license. Navajo preference.

• Executive Administrative Assistant (Administrative)

• Compliance Coordinator (Security)

• Security Officer (Security)

• EMT Security Officer (Security)

  Under general supervision of the Security Supervisor, Security Manager and/or Director of Security, ensures the safety and protection of casino patrons, employees, and assets in accordance with applicable laws, regulations, policies and procedures. Responds to calls for medical service for team members and guests Maintains confidentiality of all privileged information.

• Slot Attendant (Slots/Electronic Games)

  Under general direction from the Slot Supervisor, promotes a positive customer experience by providing accurate change for patrons; addressing questions or concerns about how slot machines are played and the types of payouts; resolving tilts and jams in a prompt and courteous manner.

• Director of Slot Operations (Slots/Electronic Games)

• Slot Attendant (Slots/Electronic Games)

  Under general direction from the Slot Supervisor, promotes a positive customer experience by providing accurate change for patrons; addressing questions or concerns about how slot machines are played and the types of payouts; resolving tilts and jams in a prompt and courteous manner.

• Slot Technician II (Slots/Electronic Games)

  High School Diploma or GED, plus two (2) years’ experience in electronics repair or related field. Must meet all knowledge, skills and abilities. Associates Degree and/or related Electronics certificate preferred. Must be twenty-one (21) years of age. No felony, theft or stealing convictions. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license. Navajo preference.

• Gift Shop Clerk (Sales & Marketing)

  Under the general direction of the Gift Shop Supervisor, ensures the efficient operation of the casino gift shop by greeting customers, responding to questions, totaling accurate bill, and accepting correct payment in a professional, courteous manner.

• Executive Housekeeper (Housekeeping)

  Under general direction of the Hotel Manager and/or Director of Hotel Operations, manages and ensures the hotel facilities are property maintained and cleaned in accordance with appropriate health and safety standards. Develops and implements goals and standards for housekeeping services. Maintains confidentiality of all privileged information.

• Laundry Attendant (Housekeeping)

  Under the general direction of the Housekeeping Supervisor, ensures Hotel and Restaurants linens are washed, dried, folded and ironed as scheduled. Maintains confidentiality of privileged information.

• Laundry Attendant (Housekeeping)

  Under the general direction of the Housekeeping Supervisor, ensures Hotel and Restaurants linens are washed, dried, folded and ironed as scheduled. Maintains confidentiality of privileged information.

• Bartender (Bartender/Mixologist)

  Under general direction from the Food & Beverage Supervisor and/or Food and Beverage Manager, prepares and serves cocktails and other beverages to customers or prepares for wait staff, in a prompt, courteous and professional manner. Ensures customers meet age requirements for the purchase of alcohol and tobacco products.

• Beverage Server (Food & Beverage)

• Reservation Agent (Guest Services)

• Night Auditor (Guest Services)

• Hotel Manager (Operations)

  Under general direction of the Director of Hotel Operations, oversees reservations and room assignments, valet, guest services, PBX and Front Desk. Trains and directs the hotel's front desk staff. Ensures that guests are treated courteously, complaints and problems are resolved, and requests for special services are carried out. Maintains confidentiality of all privileged information.

• Reservation Agent (Guest Services)

• Revenue Manager (Revenue Management)

  Navajo Gaming operates four properties in scenic New Mexico and Arizona, home to many beautiful parks, monuments and recreational areas, where the weather is beautiful and opportunities for employee advancement abound!

  Under general supervision of the Director of Hotel Operations, produces various reports analyzing ADR, RevPar, and Occupancy rates and percentages per market segment. Manages Hotel’s Web site, and all third-party web sites. 

• Reservation Supervisor (Guest Services)

• Front Desk Supervisor (Guest Services)

Apply for these jobs at https://www.hospitalityonline.com/twin-arrows-navajo-casino-resort/jobs